Name: Craig
Rating: 5 - Excellent
Date: 31 May 2001

Comments

Flew with Britannia Airways between Glasgow and Luton on a 767-300 and flew in Britannia's 360 Premium cabin. Service was excellent, cabin crew were friendly and allowed flight deck visit. Meals were excellent and the entertainment was excellent apart from the lack of ptv's. Seats were comfortable and legroom was generous. The only thing that could have been done was the 360 premium cabin being separated from the main cabin with a curtain.

Name: IWAN ROBERTS
Rating: 5 - Excellent
Date: 01 August 2001

Comments

THE BEST AIRLINE IN THE WORLD.WOULDNT FLY WITH ANY OTHER.

Name: Daniel Bradshaw
Rating: 5 - Excellent
Date: 28 August 2001

Comments

I FLEW FROM EAST MIDLANDS TO MAHON AIRPORT AND THE FLIGHT WAS EXCELLENT. THE BEST THING ABOUT IT WAS THE FREE FLIGHT ENTERTAINMENT.

Name: Simon Kent
Rating: 5 - Excellent
Date: 05 September 2001

Comments

I flew on BY177A from London Gatwick in July this year,I flew on a Boeing 767-300 aircraft ( G-OBYJ ) and this was the best flight I have ever been on. The flight left early, the cabin crew were so friendly and polite, whatever I wanted they wold get. the leg room was a bit lacking in space, but I was prepared to overlook this due to the impeccable service I received. The meal we had on the outbound flight was so good, it was piping hot, and the amount of extras you got was amazing. When we landed in Paphos we were gain early. Our return flight was again on a Boeing 767-300 aircraft ( G-OBYI ) the meal was fantastic again and the cabin crew were once again brilliant. We were alowed to walk around the aircaft as well, which is something I have never been able to do on other airlines like Monarch and Airtours International. The flight was late getting back to Gatwick, admittedly this was not Britannias fault, we were flying into the wind. The planes were also very clean and looked new. I recommend Britannia as an airline that everybody shoud try, all the staff made you feel like you were a first cass passenger. All my future flights will be taken with Britannia Airways.

Name:
Rating: 1 - Very Poor
Date: 08 September 2001

Comments

Name: vicky
Rating: 2 - Poor
Date: 09 December 2001

Comments

i ahve flown with britannia many years and they have been very good they USED to give out hard sweets and newspapers. I was disopointed this year when we got neither of these two servicres

Name: Bob Parker
Rating: 4 - Good
Date: 30 December 2001

Comments

We travelled to Lanzarote last September from Manchester on a 767 both ways. on time,food was adequate ,cabin crew hard working but leg room is a problem.

Name: Bob Parker
Rating: 4 - Good
Date: 30 December 2001

Comments

We travelled to Lanzarote last September from Manchester on a 767 both ways. on time,food was adequate ,cabin crew hard working but leg room is a problem.

Name: Bob Parker
Rating: 4 - Good
Date: 30 December 2001

Comments

We travelled to Lanzarote last September from Manchester on a 767 both ways. on time,food was adequate ,cabin crew hard working but leg room is a problem.

Name: Carl Rowles-Griffiths
Rating:
Date: 07 January 2002

Comments

Excellent,Britannia Airlines is the best airliner in the UK.

Name: Carl Rowles-Griffiths
Rating:
Date: 07 January 2002

Comments

5-Excellent,Britannia Airlines is the best airliner in the UK.

Name:
Rating: 5 - Excellent
Date: 14 January 2002

Comments

Name:
Rating: 5 - Excellent
Date: 14 January 2002

Comments

Name: pat cwiertnia
Rating: 5 - Excellent
Date: 17 January 2002

Comments

flight was great we done a auto pilot landing due to fog you would never have known, smooth landing, also the tunnel thing was out of use and the ground staff bought ladder's the air hostess decided they were not safe as they didn't fit into the door way ,she was good she sent them away and ordered up other ones NO FUNNY BUSSINESS with the air crew, they were very reassing to the passengers, that was jan'2002 from faro

Name: pat cwiertnia
Rating: 5 - Excellent
Date: 17 January 2002

Comments

flight was great we done a auto pilot landing due to fog you would never have known, smooth landing, also the tunnel thing was out of use and the ground staff bought ladder's the air hostess decided they were not safe as they didn't fit into the door way ,she was good she sent them away and ordered up other ones NO FUNNY BUSSINESS with the air crew, they were very reassuring to the passengers, that was jan'2002 from faro

Name: Jason Montgomery
Rating: 5 - Excellent
Date: 27 January 2002

Comments

I have flown on Britannia many of times. They are my best airline. When iflew on Britannia I thought that the service was excellent.I also think that britannia have the best type of aircraft(boeing).My best is the 757-200.

Name: Michael K
Rating: 5 - Excellent
Date: 28 January 2002

Comments

Flown twice long haul to Orlando-Sanford, Florida and La Romana, Dominican Republic and once short haul to Girona. Very pleased with the service on-board, only a few delays experienced, never more than an hour though.

Name: danielle
Rating: 5 - Excellent
Date: 07 March 2002

Comments

the best airline ever!

Name: danielle
Rating: 5 - Excellent
Date: 07 March 2002

Comments

the best airline ever!

Name: kerry knight
Rating: 5 - Excellent
Date: 07 March 2002

Comments

britannia airways aer the dogs bollocks!

Name:
Rating: 5 - Excellent
Date: 08 March 2002

Comments

Absolute quality. Flew Gatwick - Ibiza and was on time both ways. Plenty of legroom. Definitely Britain’s number 1 charter airline.

Name: Daniel
Rating: 5 - Excellent
Date: 11 April 2002

Comments

A great Airline Flew with them 4 Times way better than Airtours but not as good as American Trans Air.We flew with them on there 757 and 737 aircraft.We have never had a delay with them.

Name: Greg
Rating: 5 - Excellent
Date: 18 May 2002

Comments

Britannia Airways - The number 1 in holiday travel for people today!!! Britannia - El numero 1 en viajes extranjeros para gente hoy!!!

Name: matt rhodes
Rating: 5 - Excellent
Date: 09 June 2002

Comments

after taking of into a thunderstorm in greace and scaring ther pasengers half to death after a dive that was caused by bein hit my lightening a very eventful flight was had. diving 17,000 ft in 2 mins, lights going of, smell of smoke it was great. wel not for those who dont like flying, that surley wil have put ppl of. stim i tink britannaia are an excelent airline and have many enjoyable flights with them thanks for the fun britannia.

Name: Ben Alexander-Brown
Rating: 5 - Excellent
Date: 01 July 2002

Comments

Excellent service! Even got the chance for a visit to the flight deck over the atlantic enroute back to Mancehster (from Orlando!). Captain was very descriptive and polite and let me stay in there for the best part of 3 hours whilst we sailed smoothly at 35000ft.

Name: Craig W
Rating: 5 - Excellent
Date: 01 July 2002

Comments

I have flown with britannia airways many times in the past and have found them excellent, one of the best charter airlines ever! My auntie on the other hand would have something else to say. Cardiff to Gerona Sept 2000 plane crash landed in a thunderstorm and broke into 3 slid off the runway. Engines and landing gear completely obliterated. Emergency services took an hour to find them because the control tower had no idea the plane crashed. Despite this britannia provided excellent after care for all passengers including a flight home on nigel mansells private jet!! they are still awaiting compensation!

Name: Mr X
Rating: 5 - Excellent
Date: 05 July 2002

Comments

Excellent every single year weve flown with Britannia and they are the best .The foods nice ,the films are alright and the cabin crew are really friendley.The only problems weve had with Britannia was when we were delayed on the way back to Luton from Ibiza.(we were delayed by 2 hours)

Name: Jamie browne
Rating: 5 - Excellent
Date: 10 July 2002

Comments

The staff were very friendly and the plane was very clean.Last year we flew by Airtours and there was a 6and a half hour delay.Two years ago we flew by Britannia to Lanzarote and it was Fab. Fly by Them.

Name: Tom Noel
Rating: 5 - Excellent
Date: 28 July 2002

Comments

Updates on Britannia for you all: Thomson Travel Group (TTG) was taken over by Preussag AG this year (the company behind Germany's TUI and Hapag LLoyd). This now massive company (the largest tourism group in the world!) has brought all it's travel companies (of which there are now over 200 brand names) under the umbrella "World of Tui". Britannia will retain it's title but has a new livery, the same as all the other WoTUI airlines. 360 has now been scrapped it seems, and the inflight service is now no longer a seperate brand, but is of the same high quality. Britannia is definately the best choice for travel.

Name: Lee
Rating: 5 - Excellent
Date: 31 July 2002

Comments

In my eyes thomson and brittania have always been the best package holiday dealers. I have flown with brittania numerous times and every single time has been enjoyable, i have never been delayed with them which is more than i can say for jmc which has delayed my journey on several accounts.

Name: Mr T S Boston-Marsh
Rating: 1 - Very Poor
Date: 10 August 2002

Comments

Myself and 2 other companions had our worst flight ever on the 20th June 2002. Flight BY088B was our return flight from Florida. We were not impressed with our outgoing flight 2 weeks previously on the 6th June 2002. The return flight was awful. We were in Britannia's 360 Premium cabin which had an electrical fault. There were no overhead reading lights or call button lights. This fault had not been passed on to the crew of our plane. We mangaed up until the cabin crew turned off the main cabin lights then we were left in complete darkness (being a night flight). We did experience some turbulence on our journey home and the seatbelt signs came on a few times. When the cabin crew started duty free the seatbelt signs came on even though there was no turbulence. We were then left in Premium cabin unattended for almost an hour while the crew went round with the duty free in economy. As we had no call lights we were unable to attract attention of cabin crew. One of our party was in dire need for the toilet and wanted to know if they could leave their seat. Nobody answered our call (no call lights). We waited for almost an hour and many fellow passengers were getting upset about being left unattended and not having their calls answered. One poor child sitting near us eventually wet himself. A pasenger sitting in front of us decided enough was enough and left his seat to find an attendent. He was escorted back to his seat. He was not happy and neither were we. When we complained we were told that they were doing the duty free and they were also short staffed. Anything could have happened in the hour that the Premium cabin was left unattended. Someone could have been taken ill or even died and the crew would not have known. Worse still was the security risk. There was no cabin crew between us and the flight deck! When we complained we were given short shrift by the cabin crew. The air conditioning was also poor in Premium cabin and smelt stale. We were told it was working properly and that it felt cooler/fresher in economy because the toilets were near the exit! When breakfast came round it was plonked in front of us with little communication from cabin crew. The meal service/choice was poor. There was also no priority check-in at our departure airport (Sanford) in Florida even though we were in Premium cabin. Something Britannia does not have in it's package even though Monarch, Air 2000 & My Travel did have priority check-in at the same airport. Also, our baggage allowance was 30kg when we flew Premium with Monarch and Air 2000 on previous flights to Florida. With Britannia we only got 20kg the same as economy. For the extra £420 (£140 per person)that we paid for 3 people for Premium cabin upgrade, we felt it was just not worth it with Britannia. When we got home we wrote a letter of complaint which we sent on the 24th June 2002. We heard nothing and wrote again on the 13th July 2002. Funnily enough a letter of acknowledgement was also written on the same day (13th July). As yet we are still waiting for a reply. We have sent another letter (dated 4th August 2002) but whether Britannia will answer or not we shall have to see. A very poor service overall.

Name:
Rating: 5 - Excellent
Date: 11 August 2002

Comments

Britannia are a fantastic airline.never had better! We went on a Boeing 737-800 BRAND NEW from Leeds Bradford to palma. Excellent!

Name: fay
Rating: 2 - Poor
Date: 02 September 2002

Comments

We flew with britannia air in Aug, the flight and staff aboard were great and can not fault them in any way,however the staff in britannia offices leave a lot to be desired, on landing we were told are lugguge had not arrived in gatwick but not to worry fill in the relevant forms and luggage would be with us in 48hrs at the most. 8 days later and numerous phone calls to listen to piped music are luggage was returned damaged and with a form attached to it saying that it had been in the airport for the duration of its loss. am still waiting for reply to letter sent on the 12th aug(ENCLOSED A STAMPED ADDRESSED ENVELOPE FOR THE REPLY) with answers to questions have now written to managing director peter buckingham to see if that brings a response,but as i said before can not fault the air crew.

Name: sarah hodson aged 15
Rating: 5 - Excellent
Date: 02 September 2002

Comments

excellent i love flying with britannia and the cabin crew are an inspiration thats what i wana be when i grow up

Name: joni
Rating: 5 - Excellent
Date: 07 September 2002

Comments

I flew with britannia to Mahon (menorca) from Birmingham in August on a 767-200, the aircraft was clean and comfortable (more legroom than JMC and Airtours), the meal was very nice and the inflight entertainment was good (and FREE - no headsets to buy!!) the flight back was just the same, the cabin staff were friendly and helpful and always informed us of where we were and what the weather was like etc.. the flights were on time and we landed around 15 minutes early each time. Overall, britannia is the best airline I have ever flown with and I would reccomend them to anyone!

Name:
Rating: 5 - Excellent
Date: 11 September 2002

Comments

Name: Asa
Rating: 5 - Excellent
Date: 14 September 2002

Comments

Britannia Airways is the Best Charter Airline. I always fly them because of they are value for money. I fly to Majorca and most of the time on a Boeing 767-300. our aircraft was in the new tui livery.

Name: Asa - Age 14
Rating: 5 - Excellent
Date: 06 October 2002

Comments

Britannia Airways - always an inspiration to me, I really would like to work for them when I am old enough!

Name: David
Rating: 4 - Good
Date: 20 October 2002

Comments

Flown with Britannia regularly since 1973 and rate them better than their competitors with whom I have also on occasions flown. Delays have been minimal and rate the airline very highly.

Name:
Rating: 1 - Very Poor
Date: 23 October 2002

Comments

Name: Jenn
Rating: 4 - Good
Date: 30 October 2002

Comments

brill

Name: lewis marshfield
Rating: 5 - Excellent
Date: 30 November 2002

Comments

i have been on britannia airways 3 times and all of them i have been very impresed of because the cabin crew are lovely food is nice the captain always speaks and even asks the children if they want to go up into the cock pit and have a look round!there is plenty of leg room aswell.the take off's and landings are good and the seats well they are so comfortable when you are watching the television you feel like your in your front room its so good!my advise is just go with britannia or even air2000 they are the same.but dont go with airtours(my travel) i had a terrible flight with them!so always go with britannia if you can is what i say! please contact me on my email if you want any more imformation!

Name: ROSS
Rating: 5 - Excellent
Date: 09 December 2002

Comments

BRITANNIA AIRWAYS ARE THE BEST. IAM ONLY 14 YEARS OLD ANHD ME AND MY FAMILY FLY WITH THEM NEARLY EVERY YEAR THE AIROPLANES ARE ALWAYS CLEA AND TIDY AND THE CABIN CREW ARE GREAT. THEY ARE ALWAYS SMILING AND ALWAYS VERY HAPPY TO HELP THEY ARE REALLY COOL (I LUV THE UNIFORMS) WHEN I LEAVE SCHOOL I AM GOING TO STUDY TRAVELL AND TOURISM THEN I WANNA BE AN AIR STEWARD FOR BRITANNIA AIRWAYS. P.S I KNOW SOM EOF YOUR CABIN CREW AND THEY ARE BASED AT LEEDS BRADFORD AND THEY ARE GREAT PEOPLE!!!!!!!!

Name: paul
Rating: 4 - Good
Date: 19 January 2003

Comments

myself and three friend flew on a brittania 767 in september from manchester to gran canaria great crew and good bar service but food very poor its really gone down hill

Name: paul
Rating: 4 - Good
Date: 19 January 2003

Comments

myself and three friend flew on a brittania 767 in september from manchester to gran canaria great crew and good bar service but food very poor its really gone down hill

Name: Manchester - Geneva passenger
Rating: 1 - Very Poor
Date: 07 February 2003

Comments

I would like to know if Birtannia Airways flight BY762A is being operated by Britannia this year on the 15 th February 2003? PLEASE REPLY. Please we don't want a repeat of last year!

Name: Manchester - Geneva passenger
Rating: 1 - Very Poor
Date: 07 February 2003

Comments

I would like to know if Birtannia Airways flight BY762A is being operated by Britannia this year on the 15 th February 2003? PLEASE REPLY. Please we don't want a repeat of last year!

Name:
Rating: 4 - Good
Date: 13 February 2003

Comments

Name: Robert Peers
Rating: 4 - Good
Date: 13 February 2003

Comments