Name: Jack Gordon
Rating: 5 - Excellent
Date: 03 July 2001

Comments

Comfort, par excellence! We flew Virgin from Los Angeles to London and back in 1993 and were COMPLETELY satisfied, to say nothing of the terminal facilities.

Name: Donna Prescott
Rating: 5 - Excellent
Date: 06 August 2001

Comments

My husband and I travelled to L.A. on Premium economy and everything was fantastic really worth that extra... In fact we would only consider travelling with Virgin.

Staff, service Excellent 5.

Name: Donna Prescott
Rating: 5 - Excellent
Date: 06 August 2001

Comments

My husband and I travelled to L.A. on Premium economy and everything was fantastic really worth that extra... In fact we would only consider travelling with Virgin.

Staff, service Excellent 5.

Name: Donna Prescott
Rating: 5 - Excellent
Date: 06 August 2001

Comments

My husband and I travelled to L.A. on Premium economy and everything was fantastic really worth that extra... In fact we would only consider travelling with Virgin.

Staff, service Excellent 5.

Name: Donna Prescott
Rating: 5 - Excellent
Date: 06 August 2001

Comments

My husband and I travelled to L.A. on Premium economy and everything was fantastic really worth that extra... In fact we would only consider travelling with Virgin.

Staff, service Excellent 5.

Name:
Rating: 5 - Excellent
Date: 12 August 2001

Comments

Name: Andy Strawbridge
Rating: 4 - Good
Date: 16 December 2001

Comments

Virgin were good when we went to JFK in Feb this year, flew on G-VBIG, seat could do with abit of improvement in economy.

Name:
Rating: 4 - Good
Date: 17 December 2001

Comments

Good but not as good as BA.

Name: mick chamberlain
Rating: 5 - Excellent
Date: 12 January 2002

Comments

I flew to Las Vegas last year and the trip was excellent.

Name: Stuart
Rating: 1 - Very Poor
Date: 15 January 2002

Comments

As a previous Virgin passenger return I was very disappointed. Virgin have lost the plot. THe service was C**p. Common this used to be a first class airline, wake up.

Name: RENELL FEARON
Rating: 5 - Excellent
Date: 03 March 2002

Comments

I FLEW WITH VIRGIN ATLANTIC LAST YEAR TO BARBADOS AND THE WHOLE JOURNEY TO AND FROM WERE EXCELLENT HAD A LITTLE TROUBLE WITH THE SEAT BACK TVS BUT WAS FIXED, EXCELLENT VIRGIN KEEP IT UP!!!!!!

Name: MIKE
Rating: 5 - Excellent
Date: 01 May 2002

Comments

MY FAMILY AND MYSELF FLEW VIRGIN ATLANTIC TO ORLANDO APRIL 2002 SERVICE WAS EXCELLENT WOULD ONLY USE VIRIN WHEN WE RETURN 2004

Name: Ray Gillespie
Rating: 5 - Excellent
Date: 25 June 2002

Comments

We flew Virgin Upperclass to Barbados for the first time last Novenber after we enquired with B.A.why their 1st class was so much more expensive than Virgin Upperclass,they suggested we flew Virgin,we did,and have booked Upperclass again for this year.We used to fly B.A.twice a year to Barbados. Thank you B.A

Name: Dave Adkins
Rating: 5 - Excellent
Date: 14 July 2002

Comments

We flew from London to LA with Virgin. Our son who is physically and mentally handicapped was "badly ill" on the return flight and we had to 'clean' him up before we could dis-embark. This entailed moving him to a galley so that we could lay him out on the floor. All told this took some 40 minutes. The cabin crew who had to wait for us were kidness personified. They could not do enough for us which really helped as we were embarrased as this was the first time this had ever happened to us. We never fly anyone but Virgin unless we can help it, and this kind of service just reinforces our appreciation of Virgin atlantic.

Name:
Rating:
Date: 24 July 2002

Comments

Virgin Atlantic service varied from the flight to and from Scotland to JFK. Seats uncomfortable. Food too spicy. Movie/entertainment good. Computer games too. Flight attendants very helpful on return flight from Heathrow to JFK.

Name: Pete Shaw
Rating: 5 - Excellent
Date: 27 July 2002

Comments

Even thought my father is a retired BA employee, I've been flying with Virgin since 1992 and with very few exceptions the flights have been exceptional. I'm now a member of their Gold Flying Club and been treated so well by the airline that I'd never consider using any other carrier if Virgin fly the route. The new 747-400 they've been using on the Boston route has new seats in Economy and Premium Economy, plus an excellent video-on-demand 'V Port' entertainment system (Imagine, you can choose the movie you want to watch, start it whenever you like, pause it when you go to the loo and rewind if you missed a bit!). And that's available in all cabins, not just Upper. The 'Clubhouses' (VIP lounges) are also a jewel in Virgin's service - way better than all other's I've tried (and I've tried a few!). The Heathrow Clubhouse remains, however, the star. Probably the best lounge in the world.

Name: Neil Slade
Rating: 5 - Excellent
Date: 29 July 2002

Comments

Having flown with Virgin twice now ( third time in October 02 ) I would recomend Virgin Atlantic to anybody . I wouldnt fly long haul with anyone else

Name: Mr P B White
Rating: 1 - Very Poor
Date: 15 September 2002

Comments

I flew from Manchester to Orlando, Sept 2000 in what was supposed to have been a Virgin Jumbo,On our 25th wedding anniverary.All we got was an Iclandic beaten up substitute which was a disaster from start to finish. What was more surprising Customer Services were a damn sight worse.

Name: Elijah Omiyale
Rating: 5 - Excellent
Date: 13 October 2002

Comments

I flew Virgin for the first time on business trip to Nigeria last week,having computed on a rival airline before,I could nto believe the quality of service on board.I thus intend making all my future trips by virgin and would recommend it for future travel aspirants to Nigeria

Name: Elijah Omiyale
Rating: 5 - Excellent
Date: 13 October 2002

Comments

I flew Virgin for the first time on business trip to Nigeria last week,having commuted on a rival airline before,I could not believe the quality or levelof service on flight- board.I thus intend making all my future trips by Virgin and would recommend it for future travel aspirants to Nigeria

Name: Elijah Omiyale
Rating: 5 - Excellent
Date: 13 October 2002

Comments

I flew Virgin for the first time on business trip to Nigeria last week,having commuted on a rival airline before,I could not believe the quality or levelof service on flight- board.I thus intend making all my future trips by Virgin and would recommend it for future travel aspirants to Nigeria

Name: Elijah Omiyale
Rating: 5 - Excellent
Date: 13 October 2002

Comments

I flew Virgin for the first time on business trip to Nigeria last week,having commuted on a rival airline before,I could not believe the quality or levelof service on flight- board.I thus intend making all my future trips by Virgin and would recommend it for future travel aspirants to Nigeria

Name: Elijah Omiyale
Rating: 5 - Excellent
Date: 13 October 2002

Comments

I flew Virgin for the first time on business trip to Nigeria last week,having commuted on a rival airline before,I could not believe the quality or levelof service on flight- board.I thus intend making all my future trips by Virgin and would recommend it for future travel aspirants to Nigeria

Name: Brian Wood
Rating: 5 - Excellent
Date: 30 October 2002

Comments

Name:
Rating: 4 - Good
Date: 31 October 2002

Comments

Everything excellent except the seats are bloody cramped in the back esp. when your 6'4" (747-200)

Name: Stewart Campbell
Rating: 4 - Good
Date: 31 October 2002

Comments

Everything excellent except the seats are bloody cramped in the back esp. when your 6'4" (747-200)

Name: kate holland
Rating: 4 - Good
Date: 05 November 2002

Comments

Name: jo udson
Rating: 5 - Excellent
Date: 05 November 2002

Comments

Name: Frances Henton
Rating:
Date: 08 November 2002

Comments

Donna Prescott is obviously very impressed with Premium Economy (x4) - lucky her! We thought it was a rip off and the food disgusting when we returned from Antigua yesterday (7/11/02) our rating is 1. Letter in the post.

Name: Tom - Age 14
Rating: 5 - Excellent
Date: 16 November 2002

Comments

Flew VS ,Heathrow to New York JFK in Oct 02. B747 G-VAST on way out. Very noisy Air Conditioning in-flight but crew and pilots helpful and informative. On return to Heathrow, flew on the new A340-600 G-VMEG (only 3 weeks old!) Has best entertainment system in world with 41 different films you can stop and rewind whenever you want! And this was in Economy! Definately upgrade to Premium though - can become cramped on long-hauls. Also had millions of music, news and kids channels! Everybody - FLY VIRGIN!!

Name:
Rating: 5 - Excellent
Date: 16 November 2002

Comments

Name: vic may
Rating: 2 - Poor
Date: 20 November 2002

Comments

What has happened to Virgin? We flew to Orlando on a 747-400 "HOT LIPS"...Have they added more seats? I think they have made severe cutbacks,and it shows on our 4th flight..Next year I think its back to U.S.Airways for us. Not a direct flight but GREAT service...with legroom

Name: S N Green
Rating: 2 - Poor
Date: 27 November 2002

Comments

My wife and I flew on VS601 to J,burg on 26 October 2002.We were very unimpressed with the legroom on the Airbus, it really felt like a charter flight,totally inappropiate for a longhaul flight.Less gimmicks more legroom please.The service was good.

Name: sanjiv Tugnait
Rating: 5 - Excellent
Date: 24 December 2002

Comments

I rank Virgin Atlantic as number one airline of the world with best service and excellant air sterwardes. Having flown from Miami and recently from Delhi,in the last 12 years I flown the airline three times. Full marks to Virgin Atlantic.

Name: sanjiv Tugnait
Rating: 5 - Excellent
Date: 24 December 2002

Comments

I rank Virgin Atlantic as number one airline of the world with best service and excellant air stewardes. Having flown from Miami and recently from Delhi,in the last 12 years I flown the airline three times. Full marks to Virgin Atlantic.

Name: sanjiv Tugnait
Rating: 5 - Excellent
Date: 24 December 2002

Comments

I rank Virgin Atlantic as number one airline of the world with best service and excellant air stewardes. Having flown from Miami and recently from Delhi,in the last 12 years I flown the airline three times. Full marks to Virgin Atlantic.

Name: Yomi Areola
Rating: 5 - Excellent
Date: 27 January 2003

Comments

A smooth flight always

Name: Yomi Areola
Rating: 5 - Excellent
Date: 27 January 2003

Comments

A smooth flight always from Lagos to London, I love crossing Atlantic with Virgin