Please hold

Thank you for calling Technical Support. All of our technicians are currently busy helping people even less competent than you, so please hold for the next available technician. The waiting time is now estimated at between fifteen minutes and eternity. In order to expedite your call, please punch your 63-digit product identification number onto your telephone touch pad, followed by your product serial number, which can be found in a secret compartment inside your computer where, for security purposes, it is printed in the smallest typeface known to mankind. Do that now.

(Lengthy excerpt from Mahler's "Lugubrious" Symphony in C Minor)

Thank you again for calling Technical Support. We recommend that you sit at your computer, preferably turning it on at some point, and have at hand all your floppy disks, CD-ROM disks, computer manuals and original packing materials in order to allow the technician to aid you in the unlikely event that he ever takes your call. It would also be helpful for you to refrain from sobbing while explaining your problem to the technician. Shouting obscene threats will cause you to be immediately disconnected and blackballed from further communication with Technical Support, not only from ours but that of every other electronics-related firm in the industrialized world.

(Medley of Hootie and the Blowfish hits rendered by the Mormon Tabernacle Choir)

Thank you once again for calling Technical Support. In order to enable us to better assist you, it would be helpful to know more about you and your equipment. Have you called Technical Support before? If you have, please press the numeral "one" on your telephone touchpad. If not, press the numeral "two." If you are not sure, using the letters on your touchpad, spell out the phrase: "I am confused and despondent and quickly losing the will to live." Once you have finished, hang up your phone and make arrangements to sell your computer because by the time the technician takes your call, it will be obsolete, and you will be too senile to use it anyway.

(Rangoon Opera Company's classic 1963 recording of Wagner's "Ring Cycle" in its entirety)

Thank you for calling Technical Support. Unfortunately, all of our technicians just went out for lunch. This means that to the estimated waiting time we gave you earlier, you may now add at least another two hours.

 

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