SMS 1.2

 

You have to score: 757

Time: 90 min.

 

Before the actual test a short questions about you, your company and your job.

(male/female, LAN/WAN, amount of users, other exams you have taken, how long using SMS, did you make SMS 1.0 exam, what is the reason you take this exam?, How did you study for this exam? etc.)

 

5 Sections:

- Planning

- Installation and configuration

- Configuring and managing SMS features

- Monitoring and Optimization

- Troubleshooting


 

Exhibit site configuration

 

There were 4 questions dealing with this exhibit.

One has only the names and not if it was a prim. sec. or central site. The arrows were there.

The question was to select the 3 answer, which are true.

 

The other three were about changing the site. Reporting to another site and disconnecting a site server.

 

 

 

 

Create a secondary site in Denver. Houston and Denver are connected over a high-speed WAN link.

 

Which of the following SMS site server components can be moved to a helper server?

- Despooler *

- Inventory Data Loader *

- Inventory Processor *

- Scheduler *

 

Answer: To ease the load on the site server, these four components can be offloaded to a logon server, which thereby becomes a helper server. The Despooler watches for despooler instruction files and compressed packages created by the Scheduler. The Inventory Data Loader monitors for Delta_MIFs used to update the database. The Inventory Processor collects the RAW file created by the Inventory Agent to compile history files. The Scheduler detects pending jobs and creates auxiliary files for job processing.

 

 

Install the NT replicator and make a member of the following groups:

( + give the ‘logon as a service right’)

 

You have made logon script but the one part is working the other not, what can be causing the problem?

Directory Replicator Service *??

 

What are the properties of a SMS account?

 

You want to do software inventory in a secondary site:

 

Reduce load on site server

 

The are various tasks en various people who will persecute them

How will you assign the tasks to people?

 

You install applications to NT workstation. The users say the application is installed but the job status window (with exhibit) shows a arrival =complete, completion =complete but WorksstationX =None.

What can be the problem?

 

 

The inventory data is not moved to the site server

What is causing the problem

 

You want to transfer a file quickly to you clients. How?

 

How do you create a logon scripts?

 

The preinstall job is oke, the install job not. Why?

 

Inventory data files directory for Macintosh (check to see if MAC client inventory files are being generated):

 

answer: Inventory results are placed in the logon server’s LOGON.SRV\ISVMIF.BOX *directory in the form of a *.MIF file (ASCII text). The file is then moved by the Maintenance Manager from the logon server to the site server’s SITE.SRV\ISVMIF.BOX where it is processed by the Inventory Processor.

 

 

You change the client options. How can you monitor the progress?

 

The is no new inventory, you check the dir's:

The LOGON.SRV\INVENTORY.BOX = empty

The SITE.SRV\INVENTORY.BOX has files, some day's old.

 

The program group does not appear at clients?

 

How to save a SNMP trap message? (add traps to SMS database)

 

* Windows NT Events Translator: this software is an add-on to NT servers and workstations that translates Windows NT Events of your choosing to SNMP traps. These are standard SNMP traps that can be sent to SMS or to any SNMP-based network management station that receives traps. It requires NT 3.51 or later.

 

 

* SNMP Trap Receiver: using the Trap Receiver, SMS can receive SNMP traps from Windows NT machines configured to generate traps as well as any network device that is capable of sending an SNMP trap. You can specify criteria that SMS uses to decide which traps to accept.

 

What are jobs of the SMS administrator:

- Run command on workstation *

- Share package on server job *

- Remove package from server job *

- Inventory Rule replication job

- Resync client

- Site preinstall job secondary site

 

 

How can you view SMS data in Excel?

 

answer: SMSVIEW * is a unique utility that lets you see SMS data in other database front-end tools, such as Excel, Access, Word, or other ODBC-compliant applications. Using ODBC, you can use these applications to view the computer inventory and generate reports.

 

With the netwerkmonitor you capture data. The capture buffer is full quickly. What can you do?

 

answer: You can see how quickly your capture buffer will fill up on even a moderately loaded network. When your buffer becomes full (the default buffer size is 1 MB), the default behavior for Network Monitor is to start dropping frames at the beginning of the buffer. The most effective technique is to simply avoid capturing frames that are not of interest, and this requires a capture filter.

 

How is can a decompressed package be removed?

 

What gives the most effect on client performance?

 

How to change the frequency inventory collection on the logon server in 1 domain more frequently?

 

Performance site server.

 

Detect package interval on client.

 

You want to restrict access to a package share to just those users with valid user accounts in the target site's domains. How do you do this?

- select Everyone in the Share Access dialog box

- select Guests in the Share Access dialog box *

-. select Users in the Share Access dialog box *

-. select Users in the Local Group Properties box in User Manager for Domains

 

Answer: You can control access to package share through the Share Access dialog box when setting up the share in the Open the Setup Package For Sharing dialog box. Read and/or Write privileges can be granted to users and guests. Users is the Domain Users global group for the domains at the target site. Guests can contain user accounts not defined in the domain or are a part of the domain's Guest group.

 

What starts the SMS Executive service in a new domain within a primary site?

- bootstrap

- package Command Manager

- site Configuration Manager *

- site Hierarchy Manager

Answer: When adding a Windows NT Server to a site, the Site Configuration Manager detects all logon servers, creates the SMS and SMS_SHRx directories, and installs and starts the SMS Executive service. The Bootstrap service is used to set up site servers at secondary sites.

 

Know whats in domain.ini and sms.ini

 

Learn:

 

Different site server's and architecture.

How to connect move and disconnect sites.

The functions of the sms services (Maintenance manager,

properties of clients (sms admin)

 

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Which troubleshooting utility may be used to solve a problem related to SMS site-to-site communications?

. MIFCHECK

. TRACER

. DUMPSEND *

. SMSTRACE

 

For which Operating Systems are shared applications supported?

. MS-DOS

. Windows 3.x *

. Windows 95 *

. Windows NT *

(geen Mac, OS2, DOS)

 

The SMS Diagnostics and Helpdesk utilities support clients running which Operating System?

. MS DOS *

. Windows NT 3.51

. OS/2

. Windows 95

. Macintosh *

 

Each of the six senders perform these tasks:

. Despooling

. Monitoring the outbox *

. Scheduling *

. Moving data to the destination site *

. Copying data from the destination site

. Updating send status for the scheduler *

 

 

Which SMS process is responsable for processing software inventory packages defined by the administrator?

. Site Configuration Manager

. Maintenance Manager

. Applications Manager *

 

Op welke platforms draait SMS site server?

NT 3.51 of NT4.0 als domain controllers

 

Met SMS Viewnad kijken of shared application instructiongoed zijn als shared application package niet goed werkt.

 

Which conditions must exist in order to sucessfully operate the NT Package Command Manager service?

. The package command must be defined with Automated Command Line selected *

. The package command must have System (background) Task selected *

. The job must have a specified mandatory time *

. When the command runs, it must not diplay anything on the screen *

 

4 General requirements for monitoring and controlling clients using SMS:

. Client must exist in site inventory *

. Remote agent software muste be started on the client *

. Client must allow access to the viewer *

. Server and client must use a common protocol *

 

Als een nieuwe distribution server is toegevoegd aan de site, zal de administrator een Run Command on Workstation job configureren met alleen de

. Distribute phase *

. Send phase

. Run phase

 

With SMS you can assign shared apps to a group of users. What types of groups can be used for this purpose?

. NT Server local groups

. NT Server global groups *

. Lan Manager 2.x user groups *

. Netware user groups *

 

Op welke systemen draait Network Monitor?

. Windows 3.11 *

. Windows NT *

. Windows 95 *

. Windows 3.1

 

If SMS fails to install the site server, it is usually caused by:

. Trust relationships *

. Memory

. Disk *

. Tracking errors

. SMS Service Account Permission *

 

SMS op Win 3.1x machines geinstalleerd (attached to Novell), welke files op clients gewijzigd:

. Autoexec.bat *

. Win.ini *

. System.ini *

. SMSRUN.INI *

 

Password SMS server resetten met:

. SMS administrator

. SMS setup program *

. NT registry editor

. no action required

 

You want to use the SMS automatic login scripfeature. Which software must be running on the logon servers with NT for this option to work:

. Directory Replicator service *

. SMS inventory agent

. Computer Browser

. Network Monitor Agent service

 

You have configured an SMS site to include a Microsoft Lan Manager for OS/2 domain. There are 2 logon servers in this domain. Each of these servers runs the OS/2 Services For Macintosh. How have the servers changed as a result of this config?

. PCM services is installed on the OS/2 server

. Inventory Agent for OS/2 is installed on the OS/2 servers *

. Macintosh client files are copied to the logon server

. An SMSUsers group is created in the domain

 

You (as SMS administrator) are distributing WP for OS/2. Source is located on a Netware server. You want to send this package as a Run Command On Workstation job. SMS executive services is running. Which software must be runing on the site server?

. Windows NT FTP service

. Gateway Service For Netware *

. Windows NT/OS2 subsystem

. SQL server

 

Which services can be placed on a Helper server?

. RAS + SNA Sender *

. Scheduler *

. Despooler *

. Inventory Data Loader *

. Inventory Data Processor *

 

Where do ODBC drivers reside to talk to a SQL server:

. client

. site server

. logon server

 

How do you restart SMS after your service account expires?

. SMS setup

. SMS administrator

. Regedit

. do nothing

 

If a deinstall is run from the client, and another user logs in and re-runs the SMSLS.BAT, what happens?

. data teruggezet uit history door SMS???

 

 

 

 

When a child site gets a job, what is the first service to touch it?

. despooler

. sender

. inventory agent

 

Viewing job status on a server, and server phase complete, but clients haven't, why? (application sent and distributed succesfully, but not delivered to target workstations)

. PCM draait niet

. Package is configured to support a different platform *

What do you have to do before starting SMS setup?

. temporary device creeren

. SQL account aanmaken

. SMS account aanmaken

 

Choose the things that most influence the performance on the server (je moest er 1 kiezen!)

(or decrease CPU load by SMS Services on a Site server)

. decrease response rate server *

. decrease client polling intervals ??

 

What would most likely affect performance of Workstations in a SMS site?

. reduce package command polling interval *

. increase the audit frequency *

 

Wat moet je enabelen voor PCM om package op unattended NT workstaions te installeren?

. Automated Command Line *

. System (background) task *

 

Welke files wijzigen om SMS clients naar bepaalde logon servers te mappen?

. SMSLS.BAT *

. SMSLS.INI *

 

Application Manager update rules voor inventory packages in PACKAGE.RUL file op Siteserver.

 

Remove a secondary and detach a primary from another primary site!

 

You want to centrally manage an SMS site. What is the advantage?

. you can delegate an SMS Administrator at a remote site *

 

How to remove files from one Distribution server only?

 

How do you perform an upgrade of SMS throughout your site?

. vanaf Primary --> Secondary

 

If inventory is not being collected from some of the computers at a site, the logon.srv\inventory directory is empty but the site.srv\inventory directory has several old inventory files in it. What is the problem?

 

If a computer is added to a hierarchy after a job is created and the package is sent, will that computer be sent the package?

 

 

 

 

What clients are directly supported by HelpDesk utilities (remote control) in SMS1.2?

. Unix

. Mac *

. Solaris

. Win 3.x

. WFW

. NT

. Windows95

. Dos *

 

NT clients on a site; what is the extension of the inventory files on the Site server?

 

You have installed a package on 5 distribution servers and you want to remove it from one. How?

. Run a query choosing ‘Package location’ architecture *

 

Which directory does the inventory of a Mac go into

. \site.srv\isvmif.box *

. \logon.srv\isvmif.box *

 

If a RAS session dies between sites, what do you do?

. nothing *

 

What is the MIF file format for a Macintosh?

. ASCII.MIF *

 

What do you backup SMS with?

. SQL Enterprise Manager *

 

Which part of Event Viewer are SMS Events written to?

. application log *

. system.log

. sms.log

. alerter.log *

 

Wat moet je draaien voor je de eerste keer Crystal Reports kunt gebruiken.

. SMS Data View Generator *

 

 

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Q. What should you do to allow Excel to access the SMS database?

A. Use SMS SQL View Generator to create views.

 

Q. You add a new disk to a distribution server, and want to move the

distributed apps to this drive. What should you do?

A. Run jobs to remove packages from server, create new directory and

share, run jobs to distribute apps from the new share.

 

Q. Given a list of services, which one that runs on every login server?

A. Maintenance Manager (I think).

 

Q. What happens if the executive service is not running on the site

server, but inventory collection is running on clients?

A. Inventory files are left sitting on the logon servers.

 

Q. How do you force a Windows 95 client to take an inventory if it not

yet due?

A. Go to a DOS prompt, connect to the logon server and run INVDOS /F

(other answers were to use /V instead or to set environment variable

SMSLS=1 then Logoff/on).

 

Q. (Gift of a question) How does an SMS administrator give access to a

shared application group and icons?

A. Make the NT user account a member of a domain group that has been

granted access to the shared group.

Q. How do you remove a secondary site?

A. Select the site when logged in to the parent site database and delete

it.

 

Q. If "Automatically configure workstation logon scripts" is working for

only half your workstations in a single NT domain/Single SMS site model,

what could be the problem?

A. (I couldn't decide between these two answers - maybe I missed

something in the question) Not all domain controllers are configured as

login servers OR some login scripts have no file extension, and SMS has

not modified them

 

Q. If SMS is used primarily for software distribution, and the site

server has long periods when the processor usage is too great, what

service should be offloaded?

A. (couldn't decide between two answers, but I think it has something to

do with compressing and decompressing packages) Despooler OR scheduler.

 

Q.(another gift) What must you do before creating an alert?

A. create a query.

 

Q. (can't remember this one too well, but I don't ever remember reading

about this) How do you delete a custom MIF entry that has been added to

a workstation record in the SMS database?

A. don't know.

 

Q. What package properties do you need when running a job on NT servers

with no users logged in?

A. (can't remember which of these answers were given, but here's all of

them) Package is set with "System background task" and "Automated

command line"; must not display anything on screen; job must specify a

mandatory time.

 

Q. How can you reduce h/w requirements for two primary sites connected

by a FAST WAN link (for FAST WAN, read LAN)?

A. Share single SQL server (NOT share single SQL server device).

 

Q. you want to configure 50 NT servers to send NT events to an SNMP

management console. What order should you do things?

A. First install SNMP service, then install SNMP event-to-trap

translator.

 

 

Q. How should you upgrade SMS at secondary sites, when you are upgrading

the parent site?

A. Not sure - should have read this section with more care.

 

Q. What addresses does a parent site need to have to communicate with

sites below it in the hierarchy?

A. The addresses of all sites (child sites and grandchild sites etc),

not just the sites immediately below it.

 

Q. What addresses does a child site need to have to communicate with

sites above it in the hierarchy?

A. Only requires the address of its immediate parent.