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Welcome to the Singapore-One (S-One) survey website!

Survey Instrument (Delphi Round 2)

Key Issues in Three National Information Infrastructures (NII): Singapore-SingaporeOne,
Malaysia-Multimedia Super Corridor, Indonesia-Nusantara21

Your comments are appreciated!

Instruction! 

What do you consider to be the most critical issues facing S-One management/provider/user at the present time and over the next five years? Please indicate your views by rating each issue on a scale of 1 to 9, where 9 indicates your highest priority issue and 1 indicates your lowest priority issue. The more important the issue, the higher the rating. Use the radio buttons below to assign your ratings. Space is also provided at the end of the form to write in additional issues.

You can also receive the form from Microsoft-word attachment or postscript attachment.

Just complete this form. Click on Submit when ready to send.

RATING SCALE:

Indifferent important 1 2 3 4 5 6 7 8 9 Critically Important

     1                         5                         9
     |------------|------------|------------|------------|
  indifferent      	   moderately 		 	critically
  important                important       		important

Your Personal Information :

Please enter your name and your address.

Name:                        
E-mail adress:               
Institution Name:            
Position:                    
Address (line 1):            
City or town:                
State or Province:           
Zip or Postal Code::         
Country:                     
Phone Number:                

 

Rating

   Key S-One Issues (Current/next 5 year), average of their scores and Their Rationale:  

Rank

  1. Providing support and fund for appropriate projects, including the research and development sector and the education sector.  (Average Score: 7.96)

  2. 1 2 3 4 5 6 7 8 9

    Rationale: There needs to be a clear policy on setting goals for research and education. Also there is a need for a more coherent focus and vision within government for deciding which research sectors have priority in the use of government funding.

  3. Providing ease of use S-One.   (Average Score: 7.77)

  4. 1 2 3 4 5 6 7 8 9

    Rationale: The high degree of technical complexity inherent in IT and S-One create demands for standard development, interactive multimedia and integration of telecommunication resources.

  5. Encouraging the private sector.   (Average Score: 7.77)

  6. 1 2 3 4 5 6 7 8 9

    Rationale: State owned and private industry lack a commitment to innovation. They are not prepared to take risks, and concentrates on short term operational planning to the detriment of longer term strategic planning. National private industry has not taken sufficient advantage of commercial opportunities from public sector research. There is a need to encourage the private sector to take a lead in providing value-added information and services over the S-One.

  7. Preparing for S-One use in the global economy.   (Average Score: 7.46)

  8. 1 2 3 4 5 6 7 8 9

    Rationale: There exist a tendency towards the integration of national economies. The Association of South East Asia Nations Free Trade Area (AFTA) and Asia Pacific Economic Cooperation (APEC) are clear examples of this tendency. S-One is a fundamental instrument to realize this integration. Countries must develop abilities in the use of S-One to be prepared to enter a global economy.

  9. Promoting partnership and dialogue within and between the government sector and the private sector.   (Average Score: 7.31)

  10. 1 2 3 4 5 6 7 8 9

    Rationale: It is increasingly critical to S-One's success that government and private sector have good communication channels and collaborate on joint projects (joint setting of standards, pilot projects). So that S-One development can focus more on applications and services that meet the needs of broad range of users in education, health care and manufacturing, and other industries critical to the country's economy.

  11. Promoting public understanding through S-One awareness programmes and similar campaigns.    (Average Score: 7.27)

  12. 1 2 3 4 5 6 7 8 9

    Rationale: The need to erase negative perceptions that build barriers to successful S-One systems. If advanced applications are to be incorporated successfully within user environment. There needs to be Improved understanding on the part of users of their own requirements and the changes in the environment.

  13. Developing human resources for S-One user and S-One development.  (Average Score: 7.15)

  14. 1 2 3 4 5 6 7 8 9

    Rationale: S-One technologies and applications are always evolving. Current and future shortages of qualified Information Technology (IT) and Information Systems (IS) personnel threaten the S-One ability to evolve in rapidly changing technology. These changes make it necessary to train S-One user in the latest technologies and methodologies available.

  15. Linking business with education.   (Average Score: 7.12)

  16. 1 2 3 4 5 6 7 8 9

    Rationale: Businesses require well-educated staff but managers in industry believe that universities still live in an ivory tower world, and so cannot have any understanding of the needs of the "real world". The challenge facing both business and universities is how to best establish useful and sustainable partnership.

  17. Promoting global tertiary qualifications.   (Average Score: 7.04)

  18. 1 2 3 4 5 6 7 8 9

    Rationale: To compete in a global market, national universities will be increasingly forced to consider the need to co-operate with foreign universities to confer "global" degrees: ISO 9000, joint program, twinning programme.

  19. Measuring S-One effectiveness and productivity (determining the value of S-One).   (Average Score: 7.00)

  20. 1 2 3 4 5 6 7 8 9

    Rationale: The measurement of S-One performance is crucial to its effective management. This is becoming increasingly important as the country invests more and more in S-One.

  21. Setting information and data standard.   (Average Score: 6.96)

  22. 1 2 3 4 5 6 7 8 9

    Rationale: Commonly accepted standards are essential to ensure that information transmitted to S-One is complete, unambiguous and usable. The creation of standards is now very much a commercially-driven activity and is often aimed at obtaining commercial advantage, either for the supplier or the customer. The country's standards and agreements should be set in order to direct competitive businesses towards the compatibility of their product. This represents one of major requirements for the development of trade between countries.

  23. Improving information security and control.   (Average Score: 6.96)

  24. 1 2 3 4 5 6 7 8 9

    Rationale: As countries increase their competitiveness on S-One, there is a greater risk from destruction and alteration of data and disruption of information services. Given the possibility of potential threats to the security of inter-linked information systems by cyberpunk and computer criminals, the confidence of the seller and buyer is needed to conduct transactions through S-One. Tight security controls are becoming necessary.

  25. Providing government visionary leadership.  (Average Score: 6.92)

  26. 1 2 3 4 5 6 7 8 9

    Rationale: There is often a great reluctance to accept the role of another government authority as being coordinator in a S-One problem area.

  27. Providing equitable access to the S-One.  (Average Score: 6.92)

  28. 1 2 3 4 5 6 7 8 9

    Rationale: This include access to information as well as access through the S-One to other individuals, groups and sectors. Citizens must have equal access to government services provided over the S-One, easy access to government authorities, universal access for homes, business, public sector agencies and organizations.

  29. Selecting technology.   (Average Score: 6.92)

  30. 1 2 3 4 5 6 7 8 9

    Rationale: An integrated S-One system can handle enormous processing burdens in a national environment. A combination of technology selection plays an important role in bringing about such a condition. Government must recognize the existence of updated technologies and their efforts to advance the process of S-One in the country. Examples of technologies which play a significant role in S-One technology are intelligent nevisionrk architectures, asynchronous transfer mode (ATM), asynchronous digital subscribe line (ADSL), electronic data interchange (EDI) and fibre-optic communications.

  31. Aligning S-One and Country's vision.   (Average Score: 6.88)

  32. 1 2 3 4 5 6 7 8 9

    Rationale: The effectiveness with which S-One can support the country's needs is dependent on the purpose of S-One within the country's vision.

  33. Protecting intellectual property right, security and privacy.   (Average Score: 6.85)

  34. 1 2 3 4 5 6 7 8 9

    Rationale: Many Multi National Companies (MNCs) fear loss of their intellectual property rights and actively lobby for intellectual property law. Many promote their own restrictive standards and attempt to influence the development of the regulatory and legal environment. There is a need to revise laws and regulations that obstruct the development and use of IT and communications.

  35. Providing system integration.   (Average Score: 6.85)

  36. 1 2 3 4 5 6 7 8 9

    Rationale: System integration is a framework which collect specialized programmes that enables individual system components to communicate with one another. An integrated system architecture migrates across different hardware platforms and operating systems without significance adjusted maintenance. It may be necessary to integrate data processing and telecommunications.

  37. Deregulating telecommunications sector.   (Average Score: 6.69)

  38. 1 2 3 4 5 6 7 8 9

    Rationale: Due to concerns about the deregulation of the telecommunication sector, price and quality of telecommunication operations may become important issues in the S-One development.

Please feel free to add any additional issues

 

 

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Copyright © 1998-1999 Key Issues of National Information Infrastructure in South East Asia countries.
Last modified: April 27, 1999