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This programme is approved under SBL Khas
OBJECTIVES
1. Understand the concept of
management & its importance, functions and roles
2. To get an in depth knowledge on how to do planning & creating
a comprehensive plan for their functional area or section.
3. Able to understand the concept of performance management
& activities involved within it.
4. Enable participants to obtain expertise in order to be good decision maker.
5.
To allow participants to improve their communication skills & develop better relationship with others at workplace
6.
To learn other necessary skills that are important in performing the new role as a manager; such as financial skills.
WHO
SHOULD ATTEND
Supervisors, Officers, Executives & Managers
In the following departments:
Marketing, Production
Accounts, Finance, Administration
Human Resource Management & Customers Services
Methodology
Lectures
Discussion
Case Study
DAY 1
1) MANAGEMENT DYNAMIC
o Introduction to Management
o Management Functions
POLC
o 5 Important Skills for Managers
2) PLANNING TOWARDS SUCCESS
o Important Points about Planning
o 10
Principles of Effective Planning
o Planning Tools
3) DYNAMIC LEADERSHIP
o Introduction to Leadership
o Manager
versus Leader
o Roles of Leader
o Types of Leader
o Leadership Approach Positive versus Negative
4)
MIS & DECISION MAKING
o Introduction to MIS
o Managing Information
o Principles of Effective Decision Making
o Decision Making Tools
DAY 2
5) MANAGING PERFORMANCE
o Setting Expectation KPI
o Identify,
Design & Deliver Training
o Performance Appraisal
o Handling Problematic Workers
6) FINANCIAL SKILLS
o
Introduction to Financial Elements for Managers
o Budgeting & Costing
o Ratio Analysis
7) COMMUNICATION SKILLS
o Communication Concept and its Importance
o Command Problem in Communication at Workplace
o 9 Principles for
Effective Communication
o Skills to communicate with Subordinates
8) SELF IMAGE FOR NEW MANAGERS
o Ideal Personality
/ Self Image
Trainer Biodata
Raj Kumar. graduated with a Bachelor in Economics (Hons) in 1996 and completed
his Master's in Human Resources Development (HRD) from universities in Malaysia. He has written 3 books on Business disciplines
that covervarious aspects of business,marketing and finance.
Kumar has extensive experience in the area of training and has conducted programmes both in English and
Bahasa Malaysia. He was the former Cheif Executive of a leading private educational instituition, HR Executive with property
development firm and Human Resource cum Training Consultant with a corporate training provider. He specializes in the are
of Human Resources, organizational/workplace Behaviour, Organizational Chnage and Development, Business/HR.Plannig,Teambuilding
and Motivation.
CERTIFICATE OF ATTENDANCE
All participants who complete the programme will be awarded
with a certificate of attendance as evidence of their personal development.
Date - Venue
8 & 9 December 2005 - Kuching Hilton
COURSE FEE PER PARTICIPANT : RM1100.00
Earlybird discount of RM100 for Registration Received before Nov 30 2005
FORWARD REGISTRATION FORM
AND COURSE FEE TO :
ALPHA CONSULTANTS
No. 1141, 11th Floor, Block A3
Pusat Dagang Setia Jaya
No. 9, Jalan
PJS 8/9, 46150 Petaling Jaya
Tel : 03-56384645, Fax : 03-56310577
email address : alphaconsultant@pd.jaring.my
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