Excelsior L.A.M. (E-LAM) is a Relationship-based Methodology developed by Consulta Mata I.M. inc. (CM-IM). It divides enterprise requirements, from beginning to end, into three (3) areas that impact the Enterprise as a whole, namely: Vision, Initiative, Benefit.

The Methodology fosters the necessary internal and external relationships by focusing on the management of all related interactions. It provides, with proper tools and processes, the steps to take in defining essential programs that in turn promote measurable benefits.

CM-IM also uses, in E-LAM, its Trade Mark motto: ‘Leaders in their roles‘ to ensure that anyone, at any touch-point of the Enterprise, brings out the leadership they have in executing their role. The empowerment of the Leader is supported by interaction management techniques and communications.

Additional Information

Some Insight into the Methodology

Consulta Meta I.M. inc. proposes, through Excelsior L.A.M., that the three (3) areas of focus that filter the impact of a requirement are: 1. Leadership in the Vision; 2. Adventure in the Initiatives; 3. Management in the Benefits. CM-IM also proposes that the effort associated to any one of the three areas of focus varies with the tactical value it represents. In the formula for effective and pro-active management of interactions, CM-IM believes that people are the common denominator. Communication channels and conversations feed a relationship cycle and, people are the beginning, the middle and the end of it. Also, the benefits that result from enterprise initiatives, whether public or private, are received and measured by an individual or a group. Consulta Meta I.M. proposes a complete service offering cycle for the public and private sectors using the E-LAM relationship methodology. The template of this cycle is simple yet effective as it is based on the coherent flow of communication within the different areas of the enterprise. Thus, establishing a relationship infrastructure: Enterprise Interaction Management.