Frank C. McLean III

4005 Baldwin Road
Chester, Va. 23831
(804) 748-9394
mcleanf@yahoo.com

	Objectives		Summary of Qualifications
	Skills		Employment History
	Education and Training		References
	Contact Me

To secure a position as a computer consultant/technician, with numerous responsibilities involving my areas of expertise, while earning my college degree.

Installing and configuring software to be compatible with hardware and system, as well as configuring hardware to run with the                         software being used.

  Performing computer maintenance tasks such as creating partitions for hard drives.

Defragging and using other tools to keep PCs operating at peak performance.

 

Building complete systems from bare bones including making hard drives ready for any operating system, installing any hardware and                      software required and making every component compatible.

 

Troubleshooting PC problems and resolving them.

 

Providing phone or on-site instruction regarding usage of any system or software installed on a system, as well as troubleshooting                      over the phone.

 

Managing inventory and maintaining database of users and equipment.

 

Installing and integrating networks over the Internet and intra-net. 

 

Most experience in Windows 95, 98, NT and Novell.

 

Most of the skills I have acquired have been self-taught because working with computers and software has been my hobby since I                      was very young. 

CHESTERFIELD COUNTY

Systems Data Analyst (Volunteer) - Information Systems Technology Department

3 months

-Labeling computers, putting load-sets on computers, configuring load-set parameters, keeping inventory of computers.  

Systems Data Analyst - part-time - Mental Health Department

12 months

-Installing systems from box, installing software onto systems, troubleshooting hardware/software problems, configuring systems for network (Novell, IBM), Kermit troubleshooting, running network wire to systems, turning on network socket switches for different systems, assisting users with questions/training regarding hardware/software packages, transferring data from user’s old PC to new PC using LapLink software and cables, instructing users on new computer operation,  taking inventory of new/old computers as well as labeling them. 

Automation Technician - part-time - Fire Administration

3 months

-Installing systems from box, installing software, troubleshooting HW/SW problems, configuring systems for network (Novell, 95, NT, IBM), running wire to computers from network, performing upgrades on various systems (hardware/software), taking inventory of computers (fixed assets), creating schedules for users, assisting users with computer problems, instructing all Fire Departments across the county on (Windows 95, WinNT, Win 3.11, MS Office, WordPerfect applications, all hardware/software issues), inventory planning and updating, and many other computer-related tasks.

Automation Technician - part-time - The Computer Den

4 months ending December, 1998 (Business slow - part-time hours not needed)

-Hardware/Software installation, including configuring motherboards for various CPUs re-formatting hard drives for any operating system, fully configuring Windows 95, Windows 98 and Windows 3.1 for any compatible hardware.  Taking inventory of

computer equipment; Performing diagnostics and providing a written report in layman’s terms for the customers; Providing guidance to customers who were not sure  of their equipment needs; Operating the cash register when needed.

References, writing samples, and publications are available upon request

For more information, please email me at mcleanf@yahoo.com, or telephone me at (804)-748-9394.