Pull Quote: “You really can’t please
everybody, but at least try to please as many people as you
can.”
By Leon Suseran
The family unit is struggling with all sorts of issues these
days, leading to many break-ups and fragile ties. Families
are held together by strong ties and bonds that keep their
foundation solid. Our ‘Special Person’ this week, Mr Ahmad
Ally, has cemented his family through a business that started
out in humble beginnings and has become a household name in
Berbice and indeed, Guyana.
Mr Ally, a popular businessman, father, friend and associate
of many in Berbice and further afield, is a pioneer in his own
right, and a special person in many ways. He has a deep care
and concern for the general public, particularly his customers
and employees.
His ordinary family backgrounds and beginnings and the little
education he received could not afford him a posh job to
provide for his mother and other siblings after the death of
his father, but fate was to take him on a new journey; a
journey to entrepreneurship that would result in him managing
one of Berbice’s largest businesses and one of Guyana’s
largest chain- stores. This brought out in him the better
qualities of a human being, and the many ways he has used his
business to touch the lives of numerous persons.
He also is thankful for the “commonsense” that he has
which has played a large role in his entire life.
Born to Munshi (father) and Jahooran (mother) on October 28,
1949 at Rose Hall Estate in East Canje, Ahmad grew up at
neighbouring Reliance Abandon. He attended St Patrick’s
Anglican School and Reliance Sanatan Public School until 1963
after which he wrote the Preliminary Certificate Exams. Due to
certain circumstances, he left school to assist his mother and
two brothers. The family had a little grocery shop and parlour
at the home.
In 1968, he joined the Guyana Sugar Corporation (GuySuCo) Rose
Hall Estate as a labourer where he remained for two years. He
was then offered a permanent job to harvest cane which he
accepted. On September 20, 1970, he married Bibi Zulaka after
they met while attending the same Masjid.
Ally later started working with an American firm, MK, as a
labourer, to build the Corentyne Highway, for three years. In
1974, he was offered a job at the GuySuCo field lab in Canje.
He then worked at the Senior Staff Club from 1974 to 1985. He
represented Rose Hall Estate in a number of games such as
dominoes, darts and billiards at various events.
In 1978, he was offered a job to work part-time with the
American Life Insurance Company as an insurance agent, so he
juggled the two jobs (at the Club and Insurance
Company). He
was awarded Top Producer for two consecutive years. He had
over 700 policies in force.
In 1985, during a discussion with a good friend of his, L.P.
Singh, who managed the L.P. Singh Furniture Store in New
Amsterdam, he was given an offer to buy and manage that store.
Quite skeptical to partake in the new venture (his desire was
to become a teacher), Ally knew he had two good jobs and was uncertain about the risks
of dedicating himself to something quite new and even more
challenging.
Mr
Ally (centre) and his family (including
in-laws) during a
recent event at the store in New Amsterdam
“He [Singh] insisted because I really didn’t want to come,
I didn’t know what I would be reaching in New Amsterdam, I
was quite settled at the Estate, but he encouraged me and I
took up the challenge”, Ally reflected. However, he accepted
while still holding on to his other two jobs and managing the
main affairs of the store. He had to leave someone in charge
though.
After a few months, he realized that there was “some
potential” in the business and then decided to commit
himself fully to the new venture. He resigned from GuySuCo and
managed his store. He started to add a few hardware items for
sale. The first couple of days were hard, he reflected.
“I could remember one day I spent the whole day and I only
sold one envelope because nobody knows you and such like”,
he said. After renting the first location of the business at
the old Brown Derby location at the corner of Main and Church
Streets in the town, Ally decided to move and expand his
business.
In 1991, he moved to the current location of the main store at
14 Main Street, New Amsterdam. He decided to open more
locations of the store after a few years. The Canje Turn
location was opened in 2000; Home Depot, 2003; and Corriverton
branch in 2006. He never realized in his biggest dreams that
life would have changed so drastically for him and his family,
since A. Ally & Sons turned into Berbice’s most popular
business.
There was a big fire in 2002 at the main store and this
resulted in millions of dollars in damage. The location was
closed for six months. It was then a task to start to rebuild.
“Maybe it was a test, and from there on I have improved much
more, because you don’t give up that easily.”
He nurtured the entity and his deep care and enthusiasm led to
further growth, making way for the business to become one of
the biggest employers in Berbice, providing jobs for over 100
persons. This resulted in the chain stores being divided into
various departments, offering more products and a wider
variety of items.
Ensuring his customers receive
satisfaction
“We feel good about it, because they’re [employees]
getting a regular job and we make sure people get work. We try
to provide them with some sort of uniform,” he noted.
“They pay their taxes and we also have a medical scheme for
them,” he noted. “You’ve got to understand, people have
got to get something, because how much you can afford to live
in Guyana, it’s not easy,” he stated. “For a man to want
to buy a good shoe or clothes, it’s pretty expensive.”
Ally stated that the essential ingredients to run a good
business are honesty, relationship with customers and “the
very old saying, that the customer is always right”.
“You really can’t please everybody, but at least try to
please as many people as you can,” he said with a broad
smile.
Our ‘Special Person’ is a devout Muslim who values the
tenets of his religion very much and believes involving and
embracing the Supreme Being and incorporating the teachings
into your business is essential.
“It helps you in business, because morally it will make you
strong, and helps you as a person to be upright and understand
what is wrong, and that way, you will not deceive people. With
religion, you have a peace of mind. It guides me in my
day-to-day dealings with people and fuels my compassion for
people.”
Ahmad Ally is the President of the Central Jama Masjid in New
Amsterdam and oversees the general affairs. He visited the
Hajj along with his wife in Mecca, Saudi Arabia in 1999.
“The experience was a good one. It takes you away a little
from the hustle and bustle of life. When you go out there, you
close out your mind from the regular world.”
Returning from Hajj, they met
me in
the Yorkgate Mall, Toronto.
In 2005, he spent two months in Pakistan where he underwent a
kidney transplant.
Ally outlined the challenges of managing such a large business
and mentioned the “double personality” that can be
displayed on many days.
“It’s very difficult to find them [business persons] in a
same mood…you may find them very much hard to get along with
because of the pressures they face.” He explained that they
endure a lot of pressure every day since they deal with
numerous situations, some of which can take a toll. “The
business brings out different moods,” he stressed.
During the 25 years of being an important businessman in the
region he learnt that, “once you treat people well, they
will always support you, because you build that confidence in
people, you make people feel comfortable when they come and
buy from you, and you always try to do your best for them”.
Customers being satisfied are something he loves to see, and
Ally believes he has built the confidence of the Berbice
community over the past years.
Mr Ally is a ‘Special Person’, too, because he is adamant
that corporate entities uphold the law of the land, by paying
their employees’ NIS Contributions, paying their taxes and
ensuring the employees are under a non-contributory medical
scheme.
Ally lauded the National Insurance Scheme (NIS) and urged that
all employees get registered with the scheme. “NIS is a
serious matter because you don’t know when you can get
injured.”Being a kidney patient himself, he credited the NIS
for assisting with his medication.
He also advocates that employers honour their employees by
giving them substantial bonuses at the end of the year,
throwing parties for them and showing appreciation to them on
their birthdays.
Today, much of the business is being managed by his son,
Faizal, in terms of “general functioning”. In the line of
business, a typical day for Mr Ally begins at 7am and ends at
7pm. He says prayers and attends Masjid at midday and again in
the evening. “I enjoy it immensely”, he reflected.
When not managing his business, Ally does have other ways and
means of enjoying himself. He enjoys watching cricket whether
live or on the television, “going out for a drive in the
evenings, in Georgetown…the Seawall, but generally, I tend
to my Masjid work”. He also enjoys a bit of fishing.
He reflected on one particular part of his life he will never
forget when, in 1980, his mother asked him to stay with her
and not migrate to Canada with his wife. His wife’s sister
was ill in Canada.
“My mother was sick and she told me that she did not have
much to offer me in life but let me don’t sacrifice her for
Canada,” he reminisced. “She told me, ‘please don’t
leave me.’”He honoured her wishes by returning to Guyana,
“because I really couldn’t bare for her to suffer because
she alone would have been left, since my brothers were with
their own families. She later passed in 1998.
Mr Ally is quite satisfied today that his entire family is
involved in running the business and the chain stores.
“Very, very few families stay together to run a business.
They are always breaking up. I don’t know how long mine will
be around, but I won’t tell you it will be forever, but to
me, it is a blessing to see my children sticking together to
run the business,” he thoughtfully asserted.
Arguably Mr Ally’s most special attribute is his commonsense
approach to everything he does. While not debunking the idea
of going to school and getting an education, Ally values his
sense of sound and prudent judgment of various life
situations, “without going to high school or secondary
school, once you have very good commonsense that is what
really can take you places, because for example, even with my
limited knowledge you cannot fool me around”.
This ‘Special Person’ has ensured the involvement of his
organization in the field of sports in Berbice, since he
embraced the sponsorship of national cycling standout, Neil
Reece, and has made numerous contributions and donations
towards the young man during the past years. He understands
the significance of young people and sports.
Motivated by integrity and traditional core family principles,
a true family man whose business ethics have been an
inspiration to the region and nation as a whole, Mr Ahmad
Ally, or Uncle Ally as he is famously known, represents what a
true businessman, boss, father, uncle and family man can and
should be.
Sunday, January 8, 2012