My Resume Page
Welcome to my Resume Web Page. I thought creating a digital resume page with current news, events, and weather would make sense. Otherwise, this webpage would look like a boring hard copy of a resume. The world wide web deserves better, don't you think?


Couldn't resist adding at least one graphic, sorry!

(Home address, phone number, and email are no longer posted in obvious manner due to abusive spam.)
E-Mail: jacoblb at yahoo dot com

[The resume herein is copyrighted, please do not sell or rent my contact information without my consent.]

Last updated on 2/17/07 and 09/07/03

Objective

To obtain a career opportunity within an organization where I can apply my diversified background and skills.

Summary of Qualifications

  • Well versed in technical problem solving skills with particular expertise in analytical systems troubleshooting
  • Extensive experience in customer service settings providing primary evaluation and assistance, telephone research, careful referrals and knowledgeable product support
  • Experienced in writing/editing/producing newsletters, brochures, promotional materials and annual reports
  • Strong communication skills across all levels within a business
  • Able to communicate effectively and interface at all levels
  • Highly computer literate and proficient at advanced levels on multiple software packages
  • Able to establish rapport with a wide variety of clients and maintain a calm, professional, problem-solving manner
  • Able to meet deadlines and handle numerous projects simultaneously
  • Skilled at working independently, multi-tasking and delegating responsibilities
  • Strong supervisory, managerial, and secretarial skills
  • Able to deal patiently with difficult people
  • Able to follow detailed instructions
  • Highly motivated, reliable, confident and committed to professional standards

    Employment History

    Epitaxial Operator (September 2006/Present) Lastertel, Inc., Tucson AZ I am working toward a technical promotion whereby I fix the equipment I use to characterize the wafers we grow with MBE reactors, models Gen III and Gen 200. Surfscan, PL mapping, ECV profiling, and X-Ray wafers after growth. Vacuum environment, Haz Mat, Safety, Data entry, spread sheets, calibrations, record keeping, cleaning, solder, sandblast/bead blast, and other common aspects of maintenance repair involving wrenches, screw drivers, etc.

    Wafer Fab Specialist (June/2000 - August/2006) Texas Instruments, Tucson, AZ Specializing in assembly line work environment, operating machines that coat, align, develop, and measure positive resist patterns.

    Quickbooks Support Engineer (June/1999 - March/2000) Intuit Inc., Tucson, AZ Answering in-bound support calls from customers of Quickbooks 5.0-2000. Solves issues pertaining to payroll, accounting, entering data, networking, setting up data files within the Quickbooks software.

    Direct Sales And Service (December/1998 - April/1999) Intuit Inc., Tucson, AZ Answering in-bound calls from customers purchasing and returning Intuit software with strong emphasis on up sales and cross sales.

    Copy Shop Courier (April/1998 - December/1998) Kinko's, Tucson, Az Courier, Computer Department/Production Assistant.

    Retail Sales Associate (May/1998 - August/1998) Suncoast Motion Picture Company, Tucson, AZ Retail Sales Associate/Cashier assisting customers finding and purchasing movies on DVD/VHS/Laser Disc.

    Security/Sales Associate (September/1997 - May/1998) Toys R Us, Tucson, AZ Security Associate, job called for knowledge of game consoles and their games, continuous customer interaction in store or by phone.

    Assistant Manager (November/1993 - September/1997) GKC American Cinemas, Tucson, Az Opening/closing of the theatre, administrative management, supervisor of 5-12 employees, sales and customer service person to person and by phone, food preparation, cash control, inventory rotation, weekly revenue reports, scheduling of co-workers, and ordering supplies.

    Education

    1989 - 1992 Tucson High School, Tucson, AZ Diploma in 1992

    1992 - 1997 Pima Community College, Tucson, AZ Only 10 credits away from earning AA Degree

    References

    Furnished upon request.