BUSINESS PROCESS OUTSOURCING

 

 

(1)THE DEFINITION OF BUSINESS PROCESS OUTSOURCING

(2)BUSINESS PROCESS OUTSOURCING SERIVCES

(3) ADVANTAGES OF BUSINESS PROCESS OUTSOURCING

 

 

 

 

The Definition of Business Process Outsourcing

"Business Process Outsourcing is the long-term contracting of a company’s business process to an outside service provider to help increase shareholder value."

Management Focus

Indeed, companies in many industries are outsourcing more of their business processes to outside service providers that are leaders in their fields, and that can provide the best-in-class system and service. This allow management to focus more of their time and attention on the companies core business—to improve corporate performance and profitability, and to gain a competitive advantage in today’s global marketplace.

New Business Model

"Business Process Outsourcing is becoming the new business model for managing corporate change and growth," says John Barnsley, Global leader of the firm’s worldwide BPO practice. "It enables companies to shatter the boundaries of their traditional businesses, and to build long-term strategic partnerships with outside professional service firms for managing in the new millennium."

Transformation

BPO is about transforming your company into a more effective organizational—one that is more competitive and profitable, one that continually builds shareholder value. Toward this end, what we do is to transform your back-office operations into a more productive customer-focused service center.

 

 

 

BUSINESS PROCESS OUTSOURCING services

 

Price Waterhouse provides clients with a wide range of BPO services which around our firm’s core competencies in the following areas:

*Finance/Accounting

Management of financial and accounting department functions to streamline planning, controls, and processing.

*Internal Audit

Management of business, operating, financial risks, and ongoing evaluation and strengthening of internal accounting controls.

*Tax Compliance

Management of home country and international tax return planning and preparation to reduce taxes and processing costs.

*Application Process

Management of enterprise resource planning system and individual software application that support business processes.

*Procurement

Management of strategic procurement and global sourcing to optimize business performance and profitability.

*Human Resources

Management of cost-competitive HR programs designed to attract, retain, and motivate work forces.

*Real Estate Management

Management of facilities to improve real estate operation, property usage, assets management, and administration.

 

 

 

ADVANTAGES OF BUSINESS PROCESS OUTSOURCING

 

BPO helps companies be more successful in what they do best. Building shareholder value is the goal –and we help you improve performance and profitability while reducing operation costs. Plus, there are other benefits as well.

Five Advantages

Let’s take a closer look at the many ways you can benefit by choosing our firm to manage your business processes:

(1)Enhance Service Levels

We will organize and manage the business processes with a view to providing a higher level and quality of service to your various business units, division, and other users throughout the company.

(2)Strengthen Control

Management can gain even greater control over the business processes though service-level agreement, variable cost structure, and performance measures—all specified in the outsourcing contract.

(3)Gain Scalability

Whether you relocate business units, consolidate operations, acquire or divest properties, or form joint ventures—our center of Excellence resources have the flexibility to support your changing requirements.

(4)Exploit Advanced Technologies

We design and implement leading-edge information systems to support business processes—and we manage the computer hardware, software, and technology infrastructure.

(5)Reduce Operating Costs

We will help you realizes productivity and efficiency improvement though our process reengineering, economies of scale, and advanced technologies. We stabilize and contain operating costs.

CASES DIAGRAM