Mood:
Topic: PowerFhot Pro1
Here a little discusion with me and some tech guy:
Me:
Hi,
I’d like to be able to take time-lapse photography of clouds (for example) but the camera only permits me to select not more than 100 pictures at a time. I’d like to put my selection at, for example, Memory Limit or the number I want.
Worst, we cannot select the Intervalometer for let say every 15 seconds or 10 seconds. Why??? This shouldn’t be very hard to fix. Right now we're stuck at 1 minute to 60 minutes.
This is ridiculous. I know the camera can do this because the software for the PC does. Unfortunately, I can't bring the PC everywhere I go and I don't think that a 50 ft USB cable would work.
Is there any plans to fix this and if so, when?
Thank you.
Canon:
Dear sir
Thank you for your E-mail inquiry.
The intervalometer found on the PowerShot Pro 1 is limited to 100 images maximum. Additionally the interval levels cannot be adjusted below one (1) minute. This limitation is based on the shooting requirements and feedback from the majority of users of this function.
Should you require further assistance, please feel free to email us or visit our customer support website at http://www.canon.ca
Sincerely,
Kirk M.
Technical Support Representative
Customer Information Centre
Canon Canada Inc.
http://www.canon.ca/digitalphotography
Me:
Hi,
This is exactly the kind of respond I was expecting.
"This limitation is based on the shooting requirements and feedback from the majority of users of this function". This can not be true and is pure fabrication.
Nobody and I mean nobody said "I want a 100 pictures limit on my pro camera" or "I'll never need to take time-lapse pictures at 15 or 30 seconds intervals, one minute is enough". An analyst programmer somewhere screwed up. The person, who decided this, is certainly not a photographer and knows zilch about time-lapse photography or just plain to lazy. This is something that can be programmed and upgraded through firmware. Easy! Furthermore, it's something that is expected and this little exchange here should never have been.
To put limitations like those on a camera with the Pro depiction on it is almost misrepresentation.
Now, if this is not fixed and soon, there are going to be some really bad reviews out there. The camera is going to go back to the store one way or another and I'll just get a Nikon like I probably should have gotten in the first place. I have a good customer who asked for my services about this and I told him "no problem".
I'm sorry but this is just unacceptable. I mean, one minute and up is ok...if you want to watch flowers grow or paint drying up.
Well, I hope to here from you soon and thank you for your attention.
End for now...
Posted by Birth
at 1:08 PM EDT