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Dick Hooper started his banking career in 1973 as a real estate loan officer.  During the next 12 years he was involved with commercial leasing, interim construction lending and commercial business lending.  For the past 15 years he has been a senior workout and restructuring specialist for two major national banks.  Dick holds a Bachelor of Arts degree from Eastern State University and is a graduate of the School of Mortgage Banking at Northwestern University, Pacific Coast Banking School at the University of Washington and numerous other professional courses.

Marcia Frey has spent over 25 years in commercial banking, working in all aspects of operations and lending.  Starting in operations she worked for several years as a loan officer lending to small business and consumers, as well as credit analysis functions.  For nine years she was the senior administrative officer for the workout department of a major national bank responsible for documentation, collateral and customer interface for operations issues.  She holds an AA degree from Shasta College and has successfully completed numerous other professional courses.

 Contact us:

Pivotal Solutions, Inc.

451 SW 10th St., Suite 107

Renton, Washington 98055

Phone: 425-255-1363    Fax: 425-255-1368


                          last updated: 09/10/2002


Pivotal Solutions, Inc.

Working to create practical solutions to improve financial stability and activate growth within your business.

Pivotal Solutions, Inc. (PSI) specializes in  assisting small to medium-sized companies evaluate performance in order to optimize profitability. 

PSI works primarily with companies currently having some difficulty meeting covenants, cash flows or profit projections or who otherwise may be experiencing difficulty in obtaining financing. 

However, we can also be of assistance to companies who are considered financially sound by helping to ensure or enhance continued performance.

Dick Hooper and Marcia Frey have over 50 years combined experience in all areas of commercial lending, leasing and banking operations.  For nine years, they teamed together as the Senior Workout Officer and Senior Administrative Officer for a major national bank.  During that time they reclaimed over $200 million for the bank.

  • Assistance in negotiating proposals with investors, bankers, creditors

  • Detailed analysis of current accounts receivable, inventory, cash flow/debt service, debt structure, credit compliance, staffing levels

  • Projection analysis of cash flows, capital expenditures, debt restructure, revenue levels

  • Ongoing reviews on a monthly, quarterly or annual basis 

  • Analysis and preparation of business plans

  •  Assistance in location of alternative financing 

  • Coordination with legal, accounting and other professional services 

  • Crisis management

  • Common sense approach to problem identification and resolution 

Additional specialized services available upon request

Based in Renton, Washington, PSI, Inc. would be happy to meet with you at your location in order to determine how we may best contribute to your success.