ASSISTANCE TO NATIONALS (ATN) SECTION
Tel. nos. : 2823- 8509, 2823- 8510,
2823- 8511, 2823- 8512, 2823- 8513, 2866- 2901
The ATN Section, headed by
a Vice Consul and six support staff, is responsible for OFWs with
police-related and immigration cases, as well as other non-labor
related incidents requiring attention. Legal matters are likewise
handled by this section with the Consulateís Legal Officer
providing legal advice.
ATN's tasks and responsibilities include:
answering telephone inquries, attending to walk-in-cases, preparing reports
on cases to the home office and relevant SAR government offices and
agencies, prison visits, accompanying clients to hospitals, police stations,
HK Immigration and airport as the need arises.
As part of the section's information
and education campaign, it conducts the monthly Orientation Seminar
for new arrivals in Hong Kong. The seminar focuses on the immigration and
labor aspects of their employment contracts, cross-cultural understanding
of the Hong Kong society and families, the basics of how to go about in
Hong Kong, help-lines, as well as agencies to access when employment as
well as human rights related problems arise.
Procedure observed by the
ATN Section when handling police-related cases:
Upon receipt of report, ATN contacts police
for confirmation and initial police report.
ATN contacts families of victim in Hong
Kong to inform them of the incident and to secure affidavits from those
who have knowledge of the case.
ATN informs victims or accused of their
rights under Hong Kong laws and explains how the Hong Kong judicial
ATN contacts witnesses to get their statements,
and refer them to the police if they have not given their statements.
ATN refers concerned victims to DOLE-OWWA
if there is a need for accommodation as well as other employment-related
claims from employers.
Post makes representation with the Commissioner
of the Police to expedite the investigation to allow the speedy disposition
Post makes reports to the Home Office
on the case and to inform relatives in the Philippines.
ATN monitors the case from its investigation
phase by the Police, up to the end of the court trial.
In case of any death, ATN accompanies
relatives if necessary, to the mortuary for identification of the
victim and to the police for further information.
ATN makes representations and links up
with the Coronerís Office for post-mortem report.
The Philippine Consulate General is
located at Room 602 6/F, United Center, 95 Queensway, Admiralty, Hong Kong