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The Innovator's Dilemma by Clayton M. Christensen
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Reviews of The Innovator's Dilemma by Clayton M. Christensen
Amazon.com
What do the Honda Supercub, Intel's 8088 processor, and hydraulic
excavators have in common? They are all examples of disruptive
technologies that helped to redefine the competitive landscape of their
respective markets. These products did not come about as the result of
successful companies carrying out sound business practices in established
markets. In The Innovator's Dilemma, author Clayton M. Christensen
shows how these and other products cut into the low end of the
marketplace and eventually evolved to displace high-end competitors and
their reigning technologies.
At the heart of The Innovator's Dilemma is how a successful company
with established products keeps from being pushed aside by newer,
cheaper products that will, over time, get better and become a serious
threat. Christensen writes that even the best-managed companies, in spite
of their attention to customers and continual investment in new
technology, are susceptible to failure no matter what the industry, be
it
hard drives or consumer retailing. Succinct and clearly written, The
Innovator's Dilemma is an important book that belongs on every
manager's bookshelf. Highly recommended. --Harry C. Edwards
Buy the clayton christensen book the innovators dilemma at amazon by clicking here.
From Booklist , June 1, 1997
The author, an associate professor at Harvard Business School, asks
why some well-managed companies that stay on top of new technology
and practice quality customer service can still falter. His own research
brought a surprising answer to that question. Christensen suggests that
by
placing too great an emphasis on satisfying customers' current needs,
companies fail to adapt or adopt new technology that will meet
customers' unstated or future needs, and he argues that such companies
will eventually fall behind. Christensen calls this phenomenon "disruptive
technology" and demonstrates its effects in industries as diverse as the
manufacture of hard-disk drives and mass retailing. He goes on to offer
solutions by providing strategies for anticipating changes in markets.
This
book is another in the publisher's Management of Innovation and Change
series. David Rouse
Copyright© 1997, American Library Association. All rights reserved
Rich Karlgaard , Forbes, December 14, 1998
"In a sea of mostly worthless business books, this is an upside
surprise--sharply written and rigorous enough to be predictive.
Christensen's thesis: Great companies blow it precisely because they do
everything right. He explains why top companies that had listened hard
to
customers and invested like crazy in new technologies still lost their
market leadership when confronted with disruptive changes in technology
and market structure. Poor managers are not to blame. Nor are
bureaucracy, late technology or tired executive blood. The culprits are
size and a company's best customers....The Innovator's Dilemma could
be the wake-up call you need."
Buy the clayton christensen book the innovators dilemma at amazon by clicking here.
Forbes, January 25, 1999
"This book ought to chill any executive who feels bulletproof--and inspire
entrepreneurs aiming their guns."
Context, March 1998
"Christensen marshals so much data and analysis in support of his
position that he makes a powerful case."
Book Description of The Innovator's Dilemma by Clayton M. Christensen
THE INNOVATOR'S DILEMMA takes the radical position that great
companies can fail precisely because they excel at the commonly
accepted practices of good management.
It demonstrates why outstanding companies like Xerox, IBM, Sears, and
DEC that had their competitive antennae up, listened astutely to
customers, and invested aggressively in new technologies still lost their
positions of market dominance. And it shows companies today how they
can avoid a similar fate.
Drawing on patterns of innovation in a variety of industries, the author
argues that good business practices-such as focusing investments and
technology on the most profitable products that are currently in high
demand by the best customers-ultimately can weaken a great firm. He
shows how truly important, breakthrough innovations, or disruptive
technologies, are initially rejected by customers who cannot currently
use
them. This rejection can lead firms with strong customer focus to allow
their most important innovations to languish. The fatal disability in these
firms is their failure to create new markets and find new customers for
these products of the future. As they unwittingly bypass opportunities,
they open the door for more nimble, entrepreneurial companies to catch
the next great wave of industry growth.
Many companies now face the innovator's dilemma. Keeping close to
customers is critical for current success. But long-term growth and profit
depend upon a very different managerial formula. This book will help
managers see the changes that may be coming their way and show them
how to respond for success.
Buy the clayton christensen book the innovators dilemma at amazon by clicking here.
Synopsis of The Innovator's Dilemma by Clayton M. Christensen
"The Innovator's Dilemma" provides new ways to think about managing
innovation by balancing the development of disruptive and sustaining
technologies. "Brings new and fresh insights and understanding to the
complex and critically important relationships between technological
change and business success".--Richard N. Foster, Director, McKinsey
& Co., Inc Pub: 5/97.
Synopsis of The Innovator's Dilemma by Clayton M. Christensen
Taking the radical position that great companies can fail precisely
because they excel at the commonly accepted practices of good
management, this work demonstrates why outstanding companies like
Xerox, IBM, Sears and DEC had their competitive antennae up, listened
to customers, and invested aggressively in new technologies, and still
lost
their positions of market dominance. And it shows companies today how
they can avoid a similar fate.
From the Publisher of The Innovator's Dilemma by Clayton M. Christensen
A Business Week Bestseller
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