600 20th Avenue South Greenwood, MO 64034

Home: (816) 537-6718 Cell: (816) 678-8243 E-mail: pongman_in_kc@hotmail.com

Rick Warden

Objective	To obtain a programmer/analyst position requiring strong mathematical, data processing, and web presentation skills
Technology	Skilled or Expert: Base SAS, SAS/GRAPH, SAS Macro Language, SAS/Intrnet, SAS Screen Control Language, SAS/SHARE*NET, SAS/STAT, SQL, HTML, Microsoft FrontPage, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint, Microsoft Windows, Microsoft Windows Server, MS DOS, BASIC, TSO/ISPF, MVS, JCL Trained: SAS webAF, MicroStrategy, Crystal Reports, Microsoft SQL Server, Macromedia Dreamweaver, ASP, JavaScript, Macromedia Flash, PaintShop Pro, Adobe Photoshop, WebTrends Log Analyzer, Java, REXX, Visual Basic, Lotus Notes, Unix, PERL
Employment	10/2004-Present Technisource, Inc. Overland Park, KS IT Consultant Client: American Century Investments § Using Base SAS, SAS/GRAPH, SAS Macro Language, HTML, and PERL on a Unix platform, designed and developed ETL and data presentation processes to automate the creation of html, excel, and pdf-formatted marketing reports § Converted IT Direct Mailings system JCL and SAS functionality from MVS to Unix and performed production mailings and emailings § Utilized thorough analysis skills and mutual fund industry knowledge to troubleshoot, fix, and enhance IT Oracle marketing datamart 07/1999-09/2004 Sprint Corporation Overland Park, KS Software Engineer IV § Created and maintained SAS programs, data files, statistical reports, graphs, and web sites that allow personnel to monitor and improve quality and performance in the IT organization § Familiarized myself with approximately 50 mainframe production SAS jobs and provided primary or secondary pager support § Identified and analyzed mainframe availability impacting incidents and produced web-based reporting to facilitate upper management decision-making § Created an interactive web-based response time monitoring system using SAS on a Unix platform which allowed application developers to research causes of long running transactions § Automated various manual processes by creating SAS batch jobs which resulted in time savings of several days each month § Set up a centralized data repository using SAS SHARE*NET software which increased reporting accuracy, consistency, and speed of queries § Developed IT project quality audit systems utilizing the SAS Output Delivery System, SAS/GRAPH, and the SAS email interface § Worked on the Performance Management web development team to design and create a reporting web site which resulted in discontinuing the printing of paper reports and annual savings exceeding $28K § Received awards and recognition including "Sprint Values Excellence" awards in December 1999, June 2001, and December 2002; a "Sprint Shining Star" award in March 2001; and a "Teamwork Achievement Award" in December 2001 06/1996-07/1999 American Century Investments Kansas City, MO Operational Control Systems Programmer III § Created and maintained SAS programs, statistical reports, and data files that allowed personnel to monitor and improve company processes § Designed and developed a web based performance measurement system for the transfer agency using mainframe SAS, SAS Screen Control Language, SAS/IntrNet, and SAS Web Publishing Tools § Provided appropriate training to customers § Developed and executed interpersonal skills while scoping, designing, constructing, testing, and rolling out programs and systems § Chosen as a "Values Award" runner-up in the 1996 department recognition ceremony, received a "Values Award" nomination in 1997, two "Innovation Award" nominations in 1998, and one "Challenging and Inspiring Award" nomination in 1999
Education	1987-1991 William Jewell College Liberty, MO Bachelor of Science in Business Management, GPA 3.97/4.0 Second major in mathematics 1991-1993 University of Missouri Kansas City Kansas City, MO Completed 12 hours toward an MBA in Quantitative Analysis
Honors	1987 Raymore-Peculiar High School Valedictorian; Boys' State Delegate; William Jewell President's Scholarship; MO Coordinating Board of Higher Education Scholarship (received by scoring a composite of 30 on the ACT); Dean's List (every semester); 1991 Business Faculty Award (to the most outstanding senior in business administration); Kappa Mu Epsilon (Mathematics Honorary); Delta Mu Delta (Business Honorary); Summa Cum Laude
Activities	Freshman Mentor (worked with a faculty advisor in freshman orientation); Intramural Sports; Habitat for Humanity Volunteer; Special Olympics Volunteer; Webmaster for church web site; SAS Users' Groups
References	Available Upon Request