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Harvey Grund

harveygrund@yahoo.com
14802 Enterprise Dr. #41-C
Farmers Branch, TX 75234
United States

Creative Writing Technical Writing

Skills and Tools

20 years experience as a Technical Writer/Editor
8 years experience as a Technical Trainer
Skilled user in all MS_Windows environments
Expert with MS-Word
Expert at presentation graphics and slide shows using MS PowerPoint
Experienced with a variety of graphics packages including Corel Draw, MS-Draw, Micrographics Designer, Harvard Graphics, FreeLance and Arts & Letters
Developed spreadsheets, charts, and graphs using MS-Excel and Visio
Desktop Publishing using PageMaker
WWW Research and web page development (HTML)


Employment History (in brief)

July, 1996 to present
Technical Writer
-- Working from my home office as well as from customer sites, I have created hardware, software, manufacturing and business documentation for the following companies:

Phones For All, Addison, TX
Exxon Chemical Co., Mont Belvieu, TX
Mellon Mortgage, Houston, TX
Mobil Oil, Farmers Branch, TX
R.F. Monolithics, Addison, TX
First American Real Estate Services, Dallas, TX
American Airlines, Dallas, TX

Mar. 1980 - May 1996
Senior Technical Writer
for Texas Instruments Inc.

Created user documentation for a large variety of in-house software products.
Created user documentation for a line of portable terminals and printers.
Supervised a team of technical writers who were creating the original hardware and software
documentation for a Personal Computer.
Created documentation, marketing literature, and creative business presentations to support
in-house training efforts, business development activities, ISO 9000 efforts, and marketing communication activities.
Worked, as part of a team to create documentation, posters, newsletters, logos, and handouts
that promoted a major business reengineering initiative.
Created a handbook that served as a training and information tool for a teaming program.
Worked as a staff writer for a monthly newsletter.

Oct 1969 - Feb 1980
Field Service Rep./Technical Trainer/Process Engineer
for Xerox Corporation.

Maintained and repaired copying equipment in an assigned geographic area.
Prepared and taught training classes for copying machine and facsimile machine refurbishing
personnel and supervisors. Classes included basic digital electronics, electrical and mechanical assembly and
troubleshooting, and xerographic theory.
Created and maintained step-by-step processes for disassembly, cleaning, and reassembly areas.


For a detailed resume please email a request to: harveygrund@yahoo.com
or contact me by phone at 972-620-0529