Disclaimer
The publishers of this web site do not accept any liability for any loss or damage whatsoever which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. The linked web sites and pages are the sole responsibility of their owners.
All material presented on this web site is intended for the public and
has been published on the
Internet !
Some of the most disturbing effects for all of us (and for our society as a whole) have been caused by the foreign banks operating in New Zealand. Apart from the TSB there are no New Zealand owned banks anymore operating in this country - and: don't by fooled by names like: BNZ - Bank of New Zealand.
Like the BNZ : practically all assets of New Zealand (generations of New Zealanders before worked so hard for them) are gone - not much left !
Naturally foreign companies don't have any interest in New Zealand. Therefore New Zealanders are starting from scratch to re-build banking facilities where they are needed - for example in rural areas (there are numerous initiatives throughout the country).
Let's face it:
The banks just do what they want with ALL of us as long as we have NO proper consumer protection laws or regulations in place to control them..
Get informed and contact the following organisation - you will hear about things you would have never have imagined could happen in our country, in your neighbourhood !
It could happen to you too - you could be the next victim !
Bank Customer Action Collective
P.O.Box 141-77
Tauranga
Phone # (07) 578-1406 Facsimile # (07) 578-1462
E-mail address: Bank Customer Action Collective
Coordinator - Mrs. Suzanne Baker
It's not only that we ALL are ripped of by more and more outrageous fees (and every day there are new rip-offs appearing on the scene .... printout fees, overdrawn account fees and a dozen more) - it is how we are treated as customers.
Check your own bank statements and you know what we are talking about !
Talk to your MP about what he/she will do to introduce at least some basic legislation regarding the operation of foreign banks in New Zealand !
The only political party dealing for years now with this subject is
the Alliance Party
Check their website for more information - also get informed at the
FinSec Web Site
Your eyes will be opened !
There are also very tragic cases ... don't by fooled by the commercial about the caring rural bank manager etc. ....
Some of the press releases from the Bank Customer Action Collective (this is only the tip of the iceberg) - please contact the them via their e-mail address to find out more.
Disclaimer
The publishers of this web site do not accept any liability for any loss or damage whatsoever which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. The linked web sites and pages are the sole responsibility of their owners.
All material presented on this web site is intended for the public and
has been published on the
Internet !
Subject:
BNZ will not get off.
Date:
Fri, 29 Oct 1999 13:53:02
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
The Australian owners (NAB) of the BNZ will be very unhappy
when they watch 60 minutes
exactly one year after they saw my brother (Gray Eatwell) expose his
dealings with the BNZ
on the same show. One would imaging that the Australian personnel will
be asking the
question as to why the BNZ didn't follow the advice on 11Nov1998 of
Mr Argus (CEO of
NAB) who stated that Mr Pratt (Mging Dir - BNZ) would "....
respond directly to you
".This statement was made to the Bank Customer Action Collective which
was formed on the
back of the Eatwells case. Mr Pratt has never responded
to that request or many wanting to
discuss issues with him. Mr Pratts failure to meet is the reason
the Bank are gaining such
dreadful publicity. The Television producers do not make programs
at a whim.
In an internal memo regarding serious problems with a disputed receivership
(commissioned by
the BNZ) the following was written in a BNZ memo
"we have here what looks to be very very serious issue - one that is
severely impacting
on the banks image in this locality (sth Auckland Rural) as I write.
(and our ability to
write business)........."
What did they do to fix it for themselves? What did they do to fix it for the customer?
60 Minutes will expose a shocking story in the next week or two.
Your lobby for export will only be worthwhile if the exporters are able to trust their banker.
Further shocking examples of such treatment by the bank of New Zealand
will continue to
gain exposure until the bank correct these matters and compensate.
They are making huge
profits at the expense to the New Zealanders (PEOPLES LIVES) and the
economy.
Subject:
Export destruction
Date:
Fri, 29 Oct 1999 10:13:14
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
I read your many emails regarding EXPORT with interest and encouragement.
However it is very disturbing to be witnessing serious mismanagement issues
with in the BNZ that have destroyed existing solid exporting businesses.
for example
A BNZ appointed Receiver failed to honor export contracts to
Europe and Korea letting New Zealand down. On the day the receivers
moved in there were 5 containers ( 75 tonne) sold, packed and ready
to be transported for export of perishable #1 quality produce. There
was also 800 tonnes of ungraded produce awaiting processing. The
receviers then called for tenders and about a month following the receivers
appointment the packed produce was picked up by the successful tender bidder.
The ungraded produce sat for a month and deteriorated to unsaleble conditions
before the successful bidder collected it. Video footage illustrates
the rotting produce. 60 Minutes will confirm our claims in the near future.
Hows that for export.
Subject:
Are Members of Parliament/
Government there for the People of New Zaaland?
Date:
Fri, 22 Oct 1999 08:56:32
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
Bank Customer Action Collective - E-mail address baker.emily@xtra.co.nz~
Fairness and
Integrity shall prevail ~
As coordinator of the above organisation I received a very disturbing email yesterday from a man who holds a high position in his community. The email explained some personal matters which prompted me to state the following:
As many of you who read this will be aware this organisation is constantly working towards seeking Justice for Bank Customers who have been wronged by their bank. During our desperate attempts to be able to present our proof, sight has been lost of the real issue - PEOPLE. Bank Customers are people.
We wonder if the Bankers who have a supply of their shareholders bullets/money really understand the reality of their behaviour. Do they realise that when they present to the Court or the Banking Ombudsman untrue documents, what they are doing to peoples lives. In their heads they are simply trying to WIN at all cost - discarding true and accountability.
If the banks involved read this they'll criticise the motive of course, because what is written is fact and criticising is all they can do when they are challenged.Its their only defence.
Do the bank workers know.
Do they know the pain when people cry and cry,
day and night day for days/month/years
Do they know the pain when strong marriages
are threatened by their desperation to win by
default (free bullets)
Do they know the pain when family business
- Parents/ children - relationships suffer immensely
Do they know the pain of a women who have
had to leave her home -their security
Do they know the pain and emotional devastation
for a man who has been driven to provide for
his family and his country
Do they know the pain for the extended families
and friends who have to sit back and watch the
events
Do they think of the suffering for elderly
parents who can do nothing to help their children
Do they know the pain of little grandchildren
feel when they watch Daddy and Mummy crying
and fighting and poppa crying
Do they know the suffering when the grandchildren,
who have all been bought up together have
to leave their cousins and grandparents.
This list is only an example this list could go on.
How in New Zealand can a banker go home at night and enjoy a good night
sleep after putting up a document to sway the Judge.
After the judge rules in the favour of the bank and the assets start
to be sold how does the banker sleep knowing he has provided false documentation.
HOW DO THE RECEIVERS , REAL ESTATE AGENTS AND THE LIKE PARTAKE IN THIS BED OF CORRUPTION.
Why are our politicians not taking IMMEDIATE ACTION. This isn't about money its about the economy, jobs, health and PEOPLE !
Subject:
Meeting the Minister
of Justice Today
Date:
Thu, 21 Oct 1999 09:59:31
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
Bank Customer Action Collective - E-mail address baker.emily@xtra.co.nz~
Fairness and
Integrity shall prevail ~
The Coordinator of the Bank Customer Action Collective, Mrs Suzanne
Baker is meeting with the
Minister of Justice today to present crucial information regarding
an alleged corruption.
The Collective had to bring to the attention of the Banking Ombudsman,
Mrs Brown,
documentation that presents a very serious miscarriage of Justice.
It is identified that the Bank of
New Zealand have deliberately misled the correct complaints process
including the Banking
Ombudsman.
Currently the Collective are eagerly awaiting a response from Mrs Brown
following a meeting last
week where the findings were presented to her.
In a letter 5 October 1999 from the Directors Office of the Bank of
New Zealand to the Mrs
Brown the bank wrote:
"The Banking Ombudsman scheme was established as an independent and
effective means of
dispute resolution for people who have complaints against banks and
it is imperative that
customers have the confidence that their complaints may be heard with
impartiality. It is
therefore important that the customers understand their rights and
the Banks complaint
procedures clearly state the process and steps to complaint resolution,
including that of
your office."
(The highlighted part is exactly what the Bank haven't done and
is contrary to the hard evidence)
The Government have a mandate to ensure that the agreement set at time
of deregulation
of the Banking industry is upheld.
Subject:
This is NO Joke Re Bank
of New Zealand
Date:
Sat, 16 Oct 1999 21:15:19
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
To whom may be interested re Bank of New Zealand
Since August of last year the Bank Customer Action Collective has been
in regular contact with the
Banking Ombudsman's Mrs Brown. A meeting was held with Mrs Brown
this week in relation to
the Collectives most recent complaint before her, to discuss the chilling
content and ramification that
the Bank New Zealands reply to Mrs Brown creates. This meeting allowed
evidence to be
presented to support allegations made of serious misuse of the
'customer complaints protection
process by the Bank New Zealand.
The Bank of New Zealand's Directors have had dozens of letters from
this organization and
individuals directly to which have not received a reply. The
organisation has in fact only ever
received one reply which was from the Chairman of the Board Mr T.K.
McDonald. We strongly
believe this response was only triggered following a package
of copied letters from this
organisation sent to every board member. However Mr McDonalds
letter denied all the collectives
claims but tried to vindicate his and the banks handling of the claims
by making assurances of his
directorship.
The following is the content of an internal BNZ message which the Banking
Ombudsman's
office did not make as confirmed by the BNZ. However the explanation
by the bank and
our findings are what make this a very serious matter.
Message Content- From Kelvin Davies (Asset Mgr. Akld) to Hamish Frizzel
(Manager Pukekohe)
re Bloggs about Andrew Sharpes BNZ (Banking Ombudsman liaison)
Kelvin Davies
To:
Hamish Frizzell
Subject:
Bloggs
1.
Andrews Sharpes, Manager Service Recovery phoned. The Ombudsman has
advised that they believe the Bloggs are using stalling tactics and
in their opinion the
Bank can act now and they can still investigate a claim at a later
date if necessary..
2.
Andrew was going to phone the Bloggs to advise them accordingly.
The following is a retype of the relevant content of a letter to the
Banking Ombudsman,
Mrs Brown from the office of the Managing Director of the Bank of New
Zealand - 5
/10/99 regarding the Collectives complaint (excluding victims names
- changed to Bloggs
for privacy reasons)
BNZ Managing Directors office to Banking Ombudsman in respect to the
'Collectives'
complaint - letter dated 5/10/99 starting at para 4 to end:(previous
paragraphs not of revelence the
following is not taken out of context)
In respect of the undated mail message. The Bank can confirm
that no such comment was
made by your office. This was not sent Had the document been
sent, the date , time and full
address of recipient would have been recorded at the head of the message
at the time of
dispatch.
The substantive matter in relation to the Bloggs' complaint is currently
before the courts.
Yours sincerely
Peter Thodey for
Mike Pratt
Collectives' observations
1.Why was it written if the Bank now state the Ombudsman
did not make the comment?
2.If it was not sent as claimed then why did the bank
use the document as part of their evidence
in the High Court?
3.Why did 22 out of 30 messages from Davies to Frizzel
have no date, time. and full address
of recipient on them?
4.These 30 messages were used in court - if they
were not sent of what use were they to the
case?
A message sent from Kelvin Davies to Gerald Sare (Asset Management Wgtn)
was sent with no
date or time. BUT was received by Gerald Sare with the date and time
on it. (This we believe to be
a computer fax modem letter.)
In relation to the last line regarding court action. The Bloggs
do not know of any anything
currently before the court.
Your comments welcome to: baker.emily@xtra.co.nz
Subject:
"Four Ministers front
up" - NOT
Date:
Wed, 13 Oct 1999 12:55:23
+1300
From:
"Suzanne Baker" <baker.emily@xtra.co.nz>
Bank Customer Action Collective
P.O.Box 141-77
Tauranga
Phone # (07) 578-1406 Facsimile # (07) 578-1462
E-mail address baker.emily@xtra.co.nz
Coordinator - Mrs. Suzanne Baker
~ Fairness and Integrity shall prevail ~
Media Statement 13 Oct 99
Tauranga 12 Oct 99
"The Ministers Front up" Meeting was a Farce
The meeting entry free of charge failed to deliver on the programme
advertised. The
heading "The Ministers front up". The News paper said; here the facts;
put the questions. Discuss the issues.
But when Mrs Baker stood up to put the questions about the issue of
government
Ministers dodging complaints about the malpractice in the Banking Industry
and
the industries failure to honor the Government agreements the four
Ministers
didn't want to front up at all!
There was obvious displeasure voiced by Katherine O'Regan who actually
told
Mrs Baker to be seated.
The organisation that Mrs Baker represents has held several meetings
with Mrs
O'Regan, as she was a Minister involved in the deregulation process.
Mrs O'Regan has shared valuable knowledge of the negotiations Government
had
with the Banking Industry.
We believe this is bizarre, as Katherine O'Regan even spoke with some
authority
and support about this matter in the house on 31 March this year.
So what is Katherine O'Regan trying to hide now? Given her previous
we
can't fathom!
Why is the Government scared to address this shocking corruption of
the system? This
organisation only wants to present the absolute proof we have of problems
to them.
As well as individual breaches of bankers promise the banking Ombudsman
scheme is
being abused and the over 65 age group are being ripped off and nobody
wants to know
about it. Contact (06)3636868
There are hundreds more ...
Get this time informed about the policies of your preferred party in these matters - you only have to have a look at your own bank statements and see how happy you are with your bank.
The only political party dealing for years now with this subject is
the Alliance Party
Check their website for more information - also get informed at the
FinSec Web Site
(to be continued)