| EMPHASIS TO THE CLIENT |
TAPATÍA MADERERIAS WANTS TO SATISFY COSTUMER NEEDS PERMANENTLY BY USING A CONTINOUS MONITORING OF REQUERIMENTS.
IN BASE OF THE PREVIOUS, PROFILE STRATEGIES OF SERVICE, TO ALL NEEDS, OFFERING COMPETITIVE PRICES AND DELIVERING TIMES AS WELL AS METICULOUS AND EFFICIENT SERVICE.

COMPANY'S TEN COMMANDMENTS OF SERVICE:
1.-IN RETAIL'S SALE PRICE, WE ENCLOSE THE PROCESS OF CUTTING AND BRUSHES OF THE WOOD. |
2.-MAKE ALL THE DELIVERING IN THE CLIENT'S ADDRESS, WHEN IS POSSIBLE. |
3.-SERVE THE COSTUMER WITH KINDNESS AND RESPECT. |
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4.-OFFER TECHNICAL ASSISTANCE TO CLIENTS THAT NEED IT. |
5.-MAINTAIN ALL THE YEAR, PERMANENT EXISTENCE OF MOST DEMANDED LUMBER. |
6.-DELIVER DRY WOOD READY TO BE PROCESSED. |
7.-BE GENUINELY INTERESTED ON THE COSTUMER AND HIS BUSINESS. |
8.-OFFER DIFFERENT OPTIONS OF BUYING TO OUR CLIENTS, INCLUDING INTERNET SELLS. |
9.-DELIVER THE ORDERS FASTER AND EFFICIENTLY. |
10.-SEEK PERMANENTLY IN THE MARKET TO IDENTIFY NEW NEEDS AND WISHES. |