Shawna Butt
Box 1383
Botwood, NF
AOH 1E0
(709) 257-3248
shawnab@thezone.net

Seeking a position where Service and Network Support skills will be utilized.



 

Technical Skills
Able to provide technical support for Windows NT networking platforms.
Knowledgeable in the use of most modern Internet tools and Microcomputer Technologies
 
Operating Systems:

DOS, Windows 95, Windows NT Server, Windows NT Workstation

Software Experience:

Proven abilities in the following application software:

MS Office 97, MS Publisher 97, Pkware, Winzip, WordPerfect 6.1, Simply Accounting, Norton Utilities, Microscope Diagnostics and Corel Word Perfect.
Familiar with Novell Netware 4.11, Corel Draw, Simply Money, Ms Works and Money, 3-D Design, Paint Shop Deluxe and Adobe PhotoShop

Hardware Experience:

Capable of doing repairs in hardware, troubleshooting, installations of modems sound cards, motherboards, video cards and general maintenance of microcomputers.  Proven Abilities with Compaq, Acer and HP systems.

Keltic-ISG.  On the job training for 4 weeks, technical and troubleshooting.
St. John’s, NF
Computer Chip Inc. Volunteer for technical experience, Grand Falls–Windsor, NF
St. Michael’s High School. Volunteer for technical and networking experience, Grand Falls–Windsor, NF

Programming Experience:

Familiar with HTML, Microsoft Qbasic and MS-Dos Batch Files, creating of web pages with web editors as well as using HTML.
 

Education

Academy Canada-Grand Falls-Windsor, NF
Microcomputer Service and Network Support Technician
Completed second year, graduated August 1998
Achieved Honors

Central Regional College-Grand Falls-Windsor, NF
Completed Adult Basic Education, May 1996

Certificates
 


Strengths
 


References

Carolyn Devereax, Manager, Keltic-ISG Technologies, St. John’s, NF  754-3200
Robert Gregory, Instructor,  Academy Canada,  Grand Falls-Windsor, NF 489-8316

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