Grace E. Aspinall

Master of Arts:

Bachelor of Arts:

Employment History

February 19, 2001 to Present: Quality Assurance Analyst – Senior
Quality Assurance Team for the Immigration and Naturalization Service (INS)

Software Testing and Evaluation (T&E) for the Immigration and Naturalization Service (INS)
---Test and Evaluate software systems during and after development before full deployment within the INS or Department of Justice
---Prepare detailed Test Analysis Reports and System Change Requests during all test and set up procedures
---Assess documentation, test plans, and procedures created in relationship to software systems and the related testing
---Expand testing knowledge to include “Non-Benefits” software systems
---Participate in management-oriented training sessions offered by SAIC Desk Reference Manual
---Recreate an updated Desk Reference Manual for the incoming INS Commissioner as one member of a two-part editorial/writing team

Quality Assurance Team
---Provide QA support directly to the Benefits Test Team including documentation, meeting minutes, and Test Readiness Reviews
---Participate with a team of developers regarding the Application Release Management (ARM) web site along with the graphic creations and site revision for the System Development Life Cycle manual
---Research and evaluate documentation on a variety of INS systems
---Attend and document software and procedure information sessions as the development of INS software is transferred to different subcontractor
---Implement customer guided and user-friendly web site for the Systems Development Life Cycle Manual including appendices, attachments, and aids for specific solutions
---Restructure existing web pages and expand the site for current and future growth
---Conduct editorial and writing tasks as required by the INS including the Systems Development Life Cycle Manual (SCLC) and other related documentation
--- Participate in Test Readiness Reviews and analyze members of the Testing and Evaluation team as they address new and upgraded systems for INS use
---Contribute to team activities within service to the INS Architecture Team to team activities within service to the INS Architecture Team

October 26, 1999 to February 28th, 2001: Applications System Analyst -- Senior
Information Technology and Telecommunications Systems (ITTS) for the Government of the District of Columbia
---Lead in-depth study and research regarding the District of Columbia Business Processes to facilitate the development of a Business Process Model (BPM), interim inventory update procedures, and a vehicle to implement quality enhancements
---Create automated solutions to the District current work processes
---Conduct research regarding business processes of District organizations to determine how best to implement and update the ITTS
---Provide technical editing skills with the creation of a Request for Proposal and Functional Requirement Description
---Write and oversee the production of a detailed Project Plan for the implementation of the Proposal and FRD
---Contribute to team tasks including peer reviews and project schedules

Government of the District of Columbia
---Design and implement web sites to enhance the award winning Government of the District of Columbia web site within specific guidelines outlined by the Office of the Chief Technology Officer

Business Operations:
---Develop intranet web site with the STARS SM&I Contract Business Operations including expansion and continued maintenance
---Test, review, develop and document the upgrade and creation of a computerized Business Operations Financial Reporting System (FRS) within a team of Management Information professionals
---Design and revise policies and procedures related to the STARS SM&I Business Operations Government contract
---Create access databases for a variety of functions within Business Operations
---Develop and design Access databases for a variety of functions under the Financial Management Office
---Reassess the current Financial Management System while processing the requirements to aid in the creation of a new computerized reporting structure
---Design documentation for all aspects of the new financial systems
---Create web pages for administrative and managerial policies, procedures and Frequently Asked Questions
---Produce documentation for current policies and procedures while evaluating and suggesting improvements

Immigration and Naturalization: Standards, Policies and Procedures
---Assess procedures, suggest revisions and create documentation within contracts aligned with specific government organizations
---Provide editing and writing skills to aid in the preparation of memorandums, presentations, articles and manuals
---Design and revise questionnaires and help in their distribution in conjunction with government contracts
---Research topics related to policy and procedures

Williams College, Williamstown, Massachusetts July 25, 1977 to October 1, 1999
English Department, June, 1993 to October 1, 1999
Departmental Academic Assistant, Computer Liaison & Web Page Editor
---Develop and maintain site on the World Wide Web for the English Department including inclusion of new information and extensive remodeling on a regular basis
---Train and instruct software and procedures to a vast group of college professional; tasks include installation, transitions between different programs, and troubleshooting techniques
---Extensive marketing and publicity involving campus events via electronic and print media in addition to overseeing all aspects of visiting lectures
---Create, update and improve complex computerized data base records including hiring (often involving over 500 applicants) and grade information for the largest set of students on campus
---Direct constant communication to all department members and student majors (college and community wide as necessary) regarding important events and issues of interest

Comptroller's Office, 1986-1993 Acting Manager/Assistant Manager of Data Control, 1988-93
---Advance knowledge of all accounting aspects of a multi- million dollar private non-profit organization
---Establishment of documentation and training on all accounting, programming and word processing software
---Extensive creation of FOCUS programming reports to generate the Financial Statements of Williams College, including Accompanying Schedules
---Assist accountants and other members of the accounting team in access of information and preparation of reports for the annual College audit and as required by Government offices
---Revise and reorganize the processing involving all funds received and disbursed by Williams College with only one other staff member (part time) in the department
---Develop and integrate the computerize accounting system into an original computer report
---Selection, training and supervision of a staff of five including improvement of morale, communication and productivity

Publications: