OL98: (IMO) Err Msg: Automatic Printing of the File Has Failed
--------------------------------------------------------------------------------
The information in this article applies to:
Microsoft Outlook 98
--------------------------------------------------------------------------------
Note: These procedures only apply if you have installed Outlook
with the Internet Mail Only option. To determine your installation
type, on the Help menu click About Microsoft Outlook. In About Microsoft
Outlook you should see "Internet Mail Only" if you have
the Internet Mail Only option installed.
Symptoms
If you are using the WinFax Starter Edition (WSE) installed with
Microsoft Outlook Internet Mail Only (IMO), you may receive the
following series of error messages when sending a fax:
Automatic Printing of the file has failed. You will need to activate
the printing manually. When the print is complete you will have
to exit the application.
Unknown Error occurred when trying to convert document into fax
image.
Following these messages you may receive a "Turning document
into fax format" dialog box with the Cancel button unavailable.
After the dialog box closes, the fax service may place a non-delivery
report (NDR) message in your Inbox.
Cause
This error occurs if you included a graphic in the body of the
fax. WSE cannot render graphics.
Resolution
To send graphics with WSE, you must include them as an attachment
to your fax message. The graphic must have a program associated
with it that has printing capabilities.
More Information
The following table describes the behavior of graphics in a fax
message with various message formats:
---------------------------------------------------------------------
HTML......... Paste from clipboard...... This works.
The graphic is
automatically converted to an
attachment and is received as a
separate page.
HTML...... Attachment .....This works.
However, the attachment
must be associated with a
program with printing
capability. The graphic is received
as a separate page.
RTF..... Paste from clipboard.... This fails.
You will receive the
errors described earlier in
this article.
RTF..... Attachment..... This works.
However, the attachment
must be associated with a
program with printing
capability. The graphic is received
as a separate page.
Plain text.... Attachment.... This works.
However, the attachment
must be associated with a
program with printing
capability. The graphic is received
as a separate page.
Plain text..... Paste from clipboard..... This is not possible.
The Paste
option is not available on the
Edit menu.
|
