Original Article
Photo mix-up gets drivers city refunds
Michael Ferraresi
The Arizona Republic
Dec. 31, 2005 12:00 AM
SCOTTSDALE - Printing errors with photo-enforcement citations caused Scottsdale to refund more than $51,000 this year to drivers accused of speeding or running red lights.
Scottsdale City Court processed more than 580 refunds from July 28 to Nov. 7.
Some of the citations required the city to refund checks to drivers while others required citation reversals for those who did not pay fines.
Earlier this month, photo-enforcement provider Redflex Traffic Systems reimbursed Scottsdale $33,548, the amount the city returned to drivers and defensive-driving schools.
Processing errors occurred when citations were mailed without the necessary data to match drivers with their alleged violations, Redflex spokesman Jay Heiler said.
Scottsdale and Redflex said the errors are not representative of any problems with speed-enforcement cameras, such as those proposed in January for Scottsdale's portion of Loop 101.
"I don't think this has ever happened before, and I don't think it will ever happen again," Heiler said. "But it is important if we make a mistake, that we take the time to correct it."
Scottsdale has not seen any other processing errors or mishaps with cameras that have triggered a significant number of refunds, City Court Administrator Janet Cornell said.
City Court processed 64,858 photo-enforcement citations between July 1, 2004, and June 30, Cornell said.
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