BACKGROUND
SUMMARY
Provided creative solutions to problems by implementing new
technology for the past 10 years; selected, installed, configured, supported
and maintained PC and server hardware and software; developed the core
technology plan and arranged funding for a start-up internet business; achieved
project goals under tight budgetary constraints and ahead of schedule; selected
team members and led them in mission-critical situations; instructed
individuals and groups in the use of technology in English and Spanish;
completed difficult and unique investigation and research projects; led,
trained and motivated members of international organizations; supervised and
evaluated employees; re-organized domestic and international business entities
KEY SKILLS SUMMARY
TECHNOLOGY TEAM LEADER, INTERNET SITE DESIGNER, HTML &
ACTIVE SERVER PAGE PROGRAMMER, E-COMMERCE DEVELOPER, INSTALLATION TECHNICIAN,
CONTRACT NEGOTIATOR, INTERNATIONAL BUSINESS FACILITATOR, TRANSLATOR, PUBLIC
SPEAKER, RESEARCHER, PRESENTER, MOTIVATOR, WRITER
PROFESSIONAL
EXPERIENCE
Microsoft Corporation, Las Colinas, Texas
Multilingual Support Professional
September 1999 - Present
Support Back Office products for
Spanish-speaking Microsoft Premier Latin American clients
Team Mentor
Commercial Internet-related
technologies
SQL 7.0
NT Protocols
Training Completed
Microsoft Commercial Internet
System 2.5 NTP
Site Server Commerce
Edition 3.0
Microsoft LDAP
VBScript
Internet Mail Protocols
(SMTP, IMAP, POP3)
RADIUS
SQL 7.0
Implementing a Database on
SQL 7.0
Windows2000 Core Technologies
Active Directory
Networking
Windows2000 Enterprise Components
Internet Information Server
5.0
Windows2000 Terminal
Services
Advanced Active Directory
Advanced Networking
Training Delivered
Microsoft Commercial Internet
System 2.5
Introduction to MCIS 2.5
SQL 7.0
Administration &
Troubleshooting SQL 7.0
Global IT Resources, Inc., Las Colinas,
Texas
Web Support Professional
July 1999 – September 1999
Supported Back Office products for
Spanish-speaking Microsoft Premier Latin American clients via newsgroups and
email
LSEP, L.P., Dallas, Texas
IT Systems Department Manager
September 1998 - May 1999
Co-founded Internet sales company
Secured funding via private placement
of limited partnership interests to certified investors
Supervised regulatory approval process
Negotiated logistics support contracts
and software licenses with UPS and LTL carriers
Managed all technology projects
including:
Developed technology plan
including all hardware and software acquisitions
Designed and installed 50-node
TCP/IP Ethernet network with dedicated Internet connections
Configured Cisco routers for
Internet connections
Supervised assembly and
configuration of Windows 98 and Windows NT workstations
Installed, configured and
administered Windows NT servers for Internet and Intranet applications
Supervised all technical support
needs
Designed and programmed Active
Server Pages for integration of databases
Supervised all in-house and
independent contractor HTML programming projects
Aaron R. Turner
Computer and Internet Services, Provo, Utah and Dallas, Texas
Network & Internet Consultant
July 1995 – August 1998
Designed,
installed and maintained small-office Ethernet networks
Supported
MS-DOS, Windows 95, Windows NT and Macintosh operating systems on networks
Provided
technical support on a contract or per-event basis for Microsoft operating
systems
Trained office
managers in basic network administration
Prepared
curriculums for employee computer training
Instructed
individuals and groups in the use of MS-DOS, Windows 95 and Microsoft Office 95
and 97
Directed
network security projects for Windows NT systems
Solicited and
approved independent contractors for hardware and infrastructure installation
Designed
Internet sites' appearance and content
Programmed
Internet sites employing HTML, Visual Basic and SQL for use in Active Server
Pages
Vinson & Elkins, LLP, Dallas, Texas
Law Clerk
May – August 1998
Participated in institutional
investment, merger, acquisition and corporate securities projects
Translated,
composed and presented summaries of Argentine, Brazilian, Chilean, Colombian,
Mexican
and
Venezuelan foreign investment and funds transfer laws
Drafted guarantee, partnership, merger,
trust and further assurances agreements in English and Spanish
Translated legal documents for filing
with regulatory authorities from English to Spanish and vice versa
Researched Mexican securities
regulations and assured compliance in transaction documents
Designed and programmed MS Excel
valuation utility for use in multi-jurisdictional transactions
accounting for changes in currency
exchange rates, stock prices, regulatory agency fees and control
percentages
Researched issues regarding Dell
Computer Corporation's Internet stock proxy voting system
Presented results to Dell's corporate
legal department
Foreign Language
Center, Dallas, Texas
Spanish Instructor/Lead Programmer
October 1996 – February 1997
Developed beginning, intermediate and
advanced curriculums for interactive Spanish courses offered via
the Internet
Supervised HTML programming projects
and initial implementation by end-users
Instructed professionals in
business-use Spanish in one-on-one and group classes
Brigham Young University Electronic Media
Services, Provo, Utah
Installation Technician, Team Leader September 1991 – May 1992,
June 1994 – August 1996
Installed LAN,
WAN, videoconferencing, satellite up-link, fiber-optic network components and
low-voltage
control
systems
Designed
custom subsystems specific to location's needs
Hired and
fired members of installation team
Supervised crew's
installation and removal of systems
Approved all
final system tests and delivered systems to final user
Brigham Young University Department of
Spanish and Portuguese, Provo, Utah
Research Assistant
September
1995 – August 1996
Developed
grade management software for use with Microsoft Excel and Access on Windows
3.11,
Windows
for Workgroups, Windows 95 and Macintosh operating systems
Trained
professors in its use
Assisted in
curriculum development and instruction of Spanish 355 Ibero-American Culture
Designed and
programmed Department’s principal Internet site
Lightning Tax Software, Provo, Utah
Technical Support Representative/Department
Manager
September
1995 – August 1996
Tested and
supported remote-filing state and federal income tax and Social Security number
verification
software
for use in Rapid Refund Centers
Verified
program accuracy and compatibility with MS-DOS, Windows 3.11, Windows for
Workgroups,
Windows
95, LANtastic, and Netware 3
Managed
Netware 3 network
Hired and fired technical support
representatives
Resolved newly
discovered problems with programmers
Planned
delivery of program fix to affected customers
Implemented
technical support policies
Compiled and
maintained technical support manuals
Edited
technical support manuals for inclusion in product documentation shipped to
customers
The
Church of Jesus Christ of Latter-day Saints, Guadalajara, Jalisco, Mexico
Missionary
May
1992 – May 1994
Prepared and
taught religious, cultural & literacy programs in Spanish
Directed
humanitarian aid projects providing basic services in rural areas
Managed budgets
(in excess of US$1,000.000 annually), real estate holdings, motor pool and
logistics for 2 Mexican non-profit organizations
Negotiated real
estate purchase and service contracts
Coordinated
compliance with United States and Mexican immigration regulations
KIDK
Television, Retlaw Broadcasting Corporation, Idaho Falls, Idaho
Studio Camera Operator, Floor Director,
Field Producer, Video Editor March
1989 – August 1991
Operated
television studio equipment for nightly live news programs
Arranged all
studio camera shots
Trained in
operation of remote news broadcast transmission equipment
Operated field
remote cameras
Operated main
television switching board (FCC Licensed)
Coordinated
video taping and production of news promotion spots
Supervised satellite feeds to and from
CBS News
CERTIFICATIONS
Microsoft Certified Systems Engineer,
Microsoft Certified Professional + Internet
Windows NT 4.0
Workstation, Server & Enterprise, TCP/IP, IIS 4.0
Tekmetrics E-certifications
HTML 4.0
Programmer
ACTFL Spanish Fluency Certification
Written Fluency 4.75, Spoken Fluency 4.5,
Composite 4.5 of 5.0 (Advanced High)
SKILLS
AND EXPERIENCE
Client
OS: MS-DOS,
Windows 3.11, Windows for Workgroups, Windows 95, Windows 98,
Windows NT Workstation 4.0
Server
OS: Netware 3, Windows NT 4.0
(SMTP, FTP, WWW, Transaction), LANtastic
Applications: Microsoft Office 95 & 97 (Word, Excel,
Access, Outlook); WordPerfect 6.1, 7 & 8;
Paint
Shop Pro 4 & 5; Adobe Illustrator 6, 7 & 8;
Netscape
2, 3 & 4; Internet Explorer 3, 4 & 5; Telnet; Terminal Emulators; FTP
Programming
Languages: HTML, Visual Basic, SQL Queries
Network
Media: 10 Base 2, 10 Base T, 100 Base T, Fiber Optic, Wireless,
Infrared,
Network
Protocols: IPX, TCP/IP, AppleTalk, NetBEUI
Network
Components: Motorola,
3Com and Intel NIC’s; Nortel, 3Com and Cisco Hubs;
Cisco Routers; Ascend ISDN Adapters
Server
Hardware: Hewlett Packard, Compaq
and Dell Servers;
8mm tape and OnStream Backup Systems; APC
UPS’s
EDUCATION
Southern
Methodist University School of Law, Dallas, Texas
Candidate for Juris Doctor, Deferred Admission
Honors: Named to Dean’s List, Spring 1998
Brigham Young
University, Provo, Utah
Bachelor of Arts, May 1997
Major: Spanish, Latin American Literature Emphasis
Minor: International Economics
Honors:
Sigma Delta Pi – National
Spanish Language Honor Society