Table of Contents
BE A WINNER
IDENTIFY YOUR PROBLEM
May be delivered in mixed order
MAKE A DATE
DESCRIBE YOUR UNMET NEEDS
CONSIDER YOUR PARTNER’S POINT OF VIEW
NEGOTIATE A SOLUTION
FOLLOW UP THE SOLUTION
WIN-WIN SOLUTIONS ARE NOT ALWAYS POSSIBLE
USE THE WIN-WIN PROBLEM-SOLVING METHOD BY:
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Author: Heather and Colin Taylor
Email: ctaylor@nque.com
Home Page: https://members.tripod.com/~Colin_Taylor
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