OK let me explain why I hate ACER and why this page is even here.
December 20, 1996: Bought the computer from Best Buy®.
December 22, 1996: Took the computer out of the box and got
everything hooked up.
October 7, 1997: Reminders to renew my Warrenty start comeing up
Daily.
October 12, 1997: Reminders stop comeing up and CD-ROM fails
completely.
5:30 P.M. that day: Call up ACER's 1-800
support number, the person who answers the
call sounds very forien and says his name
is Mohamad. He keeps me on the phone for
2 1/2 hours messing with my system. He
tells me to call back tomarrow to get some
additional support.
October 13, 1997: I call back up and Habib answers...he sounds
even more forein than Mohamad. He tells me to
send in the CD-ROM back to ACER.
October 15, 1997: I send the CD-ROM to ACER.
December 27, 1997: After more than a month I still haven't gotten
back the CD-ROM. I call up the Teck Support
1-800 number again and complain. They reply
that there is a CD-ROM shortage and their
supplier would have them in shortly.
Febuary 3, 1998: The CD-ROM still isn't in, I call up ACER again.
They say that it'll be in shortly.
Febuary 18, 1998: The CD-ROM comes in the mail. I install it and
try it out...it doesn't work. I call up ACER yet
again, they tell me that my Warrenty has expired
and i'll have to call the 1-900 number instead,
I tell them that this problem accored before my
Warrenty was expired and argued with him for a
while. He attempts to guide me through formating
my hard drive. I argue with him again that
formatting the hard drive wont help the CD-ROM
work any better. He tells me to call back
tomarrow.
Febuary 19, 1998: I try calling but get nothing but elevator music.
Febuary 20, 1998: I call again and get nothing but elevator music.
Febuary 21, 1998: Yet again I call and get elevator music.
April 18, 1998: Got fed up with not being able to use any of my CD-ROM's
and called Acer up. They tell me that I have a
defective CD-ROM and tell me to send it in yet agiain.
May 2, 1998: I got a phone call from Acer asking why I sent the CD-ROM
U.S. Mail instead of UPS. The lady on the other end
starts wineing like a 4th grader that didn't get her way.
I argue with her telling her that they didn't pay for the
shipping so I wasn't going to pay for it. Finnally she
gives up.
May 10, 1998: I get the CD-ROM back in the mail. I set it up and att-
empt to put the front cover on the computer. For some
reason it doesn't fit quite right. I take it out and
try putting it in agin. Still it doesn't fit quite right.
so i use brute force and put the front cover on. I start
the computer up and open the CD-ROM but the cover is in
the way. I simply take the cover off and begin to test
the CD-ROM. I put in the CD and it does the same thing
it did before. At this point I was very mad. I wrote an
eMAIL to Acer asking why this problem occered? They said
that there shouldn't be any problems because the CD-ROM
was "Plug and Play" then gave me the URL to a page with
the manual for the CD-ROM. I quickly found that there
was a driver for the CD-ROM that I wasn't told about.
I installed the driver to find out that it didn't work.
May 12, 1998: Being very tired of the run around I gave up.
----------------------------------------------------------------------
*All logos were made ahhhmmm...edited by me.
Habib and Mohamad have cursed me 
times for building this site.
