VALUE CHAIN
- Michael Porter has proposed using a value chain as a way to analyze in much more detail the sources of competitive advantage.
- The value chain can be used to analyze relative cost, position, and differentiation in achieving competitive advantage.
- Differences among competitor value chains are a key source of competitive advantage.
- Creating value for buyers, as measured by total revenue, that exceeds the cost of doing so is the goal of any generic strategy.
- The value chain displays total value, and consists of value activities and margin. Value activities are the physically and technologically distinct activities a firm performs that create a product that is valuable to the buyer.
- Margin is the difference between total value and the collective cost of performing the values activities.
- Each value activity uses purchased inputs, human resources, some form of technology to perform its function, and uses and creates information.
- Every firm is a collection of activities that are performed to design, produce, market, deliver, and support a product.
- The value chain allows a manager to desegregate a firm into its strategically relevant activities so that the behavior of costs and the existing and potential sources of differentiation can be understood.
- A firm gains competitive advantage by performing these strategically important activities more cheaply or better than the competitors can.
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