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| Helpdesk Hell |
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This link's for Christine, Click on the image above to visit Attrition.
Yes these really have happened to me! 
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Me : How can I help you ?
Caller : It's my Birthday
Me : Ok, Happy Birthday, How can I help you ?
Caller : Thanks, Someone has been sending me animated birthday cards.
Me : Yeesss? Are you having problems viewing them ?
Caller : Oh no, I can view them ok, what I want to do is keep them to show my friends. Can I just print them off ?
Me : Ok madam, do either your printer, or the paper you are using support animations ?
Caller : I've been really stupid haven't I ?
Me : It's Ok, It's your birthday.
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New and Improved !
click above for similar nonsense
there's a lot of it about! |
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Caller : I've got your Internet on my computer and it's rubbish. Not only is it not very big, it's just sitting there doing nothing.
Me : !!!!!!!!!!!
Yes, she was sitting looking at our homepage and thought that was it ! I get a lot of these :
Caller : Hello? my e-mail doesn't work.
Me : Ok, what is your e-mail address ?
Caller : Bob.Smith@27Larch Rise Epping
Me : ??????????
Sometimes if I'm lucky they get close
Caller : I've put in my user name and password but your server won't accept it.
Me : Ok, I've checked your details and that account doesn't seem to exist. When did you register the account ?
Caller : I put your CD in.
Me : Have you actually visited the website and registered for an e-mail account ?
Caller : That's what I'm saying, you won't accept my username and password.
Me : You made that name up didn't you ?
Caller : ?
Me : ???????? |
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