Role of a Bartender
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Courtesy of
 

*Suggest that the patron leave his or her car keys with the manager, who will ensure that the car is not towed away.

*Offer to call a cab.

*Offer to call a friend or relative who will agree to drive the customer home.

*Encourage sober friends to drive the guest home.

*Promote a designated driver program.

*Install a taxi phone and/or have parking stalls reserved outside the main door for them.

*Promote the safe ride program offered in your city...or start your own.

*Encourage staff awareness.

*If the patron refuses all of the above suggestions and still insists that he is not too intoxicated to drive home, inform your manager of the efforts you have made to provide alternative transportation. Your manager might intervene and inform the patron that the police may have to be called. This can be done anonymously, but this threat must be made with the full intention of following through if necessary.


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