OL98: (IMO) "Please select a cover page..." Error When
Faxing
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The information in this article applies to:
Microsoft Outlook 98
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Note: These procedures only apply if you have installed Outlook
with the Internet Mail Only option. To determine your installation
type, on the Help menu click About Microsoft Outlook. In About Microsoft
Outlook you should see "Internet Mail Only" if you have
the Internet Mail Only option installed.
Symptoms
When sending a fax from Microsoft Outlook 98 Internet Mail Only
support, you may receive a non-deliverable message with the following
error:
An error occurred while sending the Fax.
The following recipient could not be reached:
T<telephone number>
The error is : Please select a cover page or attach a file
then re-send your fax.
Total number of pages is 0, number of pages sent is 0.
Cause
You did not choose to send a cover page with the document.
Resolution
Select the option to send a cover page with the message.
-or-
Send the message as an attachment.
Status
Microsoft has confirmed this to be a problem in Microsoft Outlook
98.
More Information
To Select the Option to Send a Cover Page
On the Tools menu, click Options.
On the Fax tab, click Template.
On the Cover Page tab, click to select Send Cover Page, and then
click OK twice.
To Send the Message as an Attachment
On the Message's File menu, click Print.
In the Print dialog box, click to select "Symantec WinFax Starter
Edition" from the Printer Name list and click OK.
Outlook opens a new message with the initial one as an attachment.
Enter the fax number on the To line in the format Fax@<telephone
number> and click Send.
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