Credit Card and Payment Information
Amazon.com's Safe Shopping Guarantee
None of our 3 million customers has reported
fraudulent use of a credit card as a result of
purchases made at Amazon.com. All of your transactions at Amazon.com are
covered by our security guarantee with three levels of protection:
- Our secure server software encrypts all of your personal
information including credit card number, name, and address, so that
it cannot be read as the information travels over the Internet.
- In the event of unauthorized use of your credit card, most banks
either cover all the charges that result from the unauthorized use or
may limit your liability to just $50.
- If your bank holds you liable, Amazon.com will cover your liability
up to $50 provided that the unauthorized use of your credit card
resulted through no fault of your own from purchases made at
Amazon.com while using the secure server.
Payment Options
We accept Visa, MasterCard, Discover, American Express, JCB, and checks or
money orders denominated in U.S. dollars as payment for orders.
There are two ways you can order from us without having to
enter your complete credit card number on the Web:
-
Paying by check or postal money order
You can select "pay by check" on the order form, and send us
a personal check or money order in U.S. dollars for the amount of your
order. PLEASE NOTE that currently we are only able to accept postal
money orders denominated in U.S. dollars or checks denominated in
U.S. dollars and drawn on a U.S. bank. Checks must have a valid
nine-digit bank routing number (ABA code) micro-encoded on the bottom
of the check. Paying by check does slow down your order somewhat, as we
don't order your items until your check is received, and we don't ship
the items to you until your funds clear. If you are in the United
States, paying by personal check typically delays your order about
seven to ten days.
- Calling in or faxing your card number
We have a way for you to use your credit card without ever having to
enter the complete number on the Internet. When filling out the order
form, you can enter just the last five digits and the expiration date
of your credit card on the order form. This gives us a way to track
your order but guarantees your security. Then you can call or fax us
to give us the rest of your credit card number. You can do this even
if you can't use our secure server, and your credit card number will
be totally protected.
Phone:
- (800) 201-7575 (toll-free in the U.S. and Canada)
- (206) 694-2992 (outside the U.S. and Canada)
- Fax:
- (206) 694-2950
To give you an additional layer of security, all credit card numbers
are stored on a computer that is not connected to the
Internet. After you type, fax, or call it in, your
complete credit card number is transferred to this secure machine
across a proprietary one-way interface. This computer is not
accessible by network or modem, and the number is not stored anywhere
else.
We do not now sell or rent our list of customers to anyone. If you
would like to make sure we never sell or rent information about you to
third parties, just send e-mail to
never@amazon.com.
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