Qualities of a Successful Salesperson & Sales Manager

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I have summarised the views of Mr. Lau and Andy about the qualities of a successful salesperson and sales manager in the table below. I have also included my view on this topic.

Issues

Salesperson’s Views

Sales Manager’s Views

My Views

Qualities Of A Successful Salesperson

Quick thinking

Foresight

Hardworking

Determination

Positive and sincere attitude
Patience
Diligence
Good presentation skills

Comments:

Andy passed for all the above qualities but lacked motivation to generate greater sales.

Personality Characteristics (include appearance, conversational habits and mannerisms)

Personality Traits (include assertiveness, dependability, Self-Management)

Personal Motivation to be successful

Qualities Of A Successful Sale Manager

Responsibility

Patience

Firmness

Good communication skills

Comments:

Mr. Lau possessed all the above qualities except good communication skills.

Foresight

Patience

Strong sense of responsibility

Ability to forecast and handle challenges

Their views about the functions of a salesperson and sales manager are also recorded below. Similarly my views are also included.

Issues	Salesperson’s Views	Sales Manager’s Views	My View
Functions Of A Salesperson	Prospect new customers Make sales presentations Close sales Collect payment	Prospect new customers Make sales presentations Close sales Collect payment Collecting information	Should convey the importance of information collection function to Andy.
Functions Of A Successful Sale Manager	Coordination Recruitment Training Sales	Motivating salespeople Product updating lines Negotiating prices with suppliers Making product orders Making sure salespeople adhere to company policies and rules Handling customer feedback Forecasting sales figures Setting sales target Working with other departments Sourcing for new products	3 broad functions: (i) formulate a strategic sales programme (ii) implement the program (iii) evaluate and control the programme