PROFESSIONALISM PROFESSIONAL _____________________________________________ _____________________________________________ Place the patient first _____________________________________________ Practice their skills to the point of mastery, then practice some more _____________________________________________ Understand the importance of response times _____________________________________________ Take refresher courses seriously & are eager for new information _____________________________________________ Set high standards for themselves, their crew, their agency, and their system _____________________________________________ Critically review their performance, always seeking a way to improve _____________________________________________ Check out all equipment prior to emergency response _____________________________________________ NON-PROFESSIONAL ______________________________________________ ______________________________________________ Place their egos first ______________________________________________ Do not believe their skills will fade, see no reason for constant improvement ______________________________________________ Get to the scene when it's convenient ______________________________________________ Believe they don't need training sessions & dislike being required to attend them ______________________________________________ Aim for the minimum standard, take the path of least resistance ______________________________________________ Look to protect themselves, to hide their inadequacies, and to place blame on others ______________________________________________ Hope that everything will work & supplies will be in place ______________________________________________