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WELCOME TO HOME PAGE : SOFT SYSTEM METHODOLOGY, DELPHI TECHNIQUE AND NATIONAL INFORMATION INFRASTRUCTURE

Research Abstract

Key Issues of National Information Infrastructure. Case study: Singapore-SingaporeONE, Malaysia-Multimedia Super Corridor and Indonesia- Nusantara21.

This paper/research/website comprises ongoing research undertaken towards a MSc by thesis, utilising qualitative research techniques in an effort to understand development of National Information Infrastructures (NIIs) in three ASEAN countries ; Singapore, Malaysia and Indonesia. It portrays the rapid evolution of Information Technology and Communication Infrastructure in three countries of south East Asia.

The aims of this study are to:

identify the key players of NII implementation in three countries,

identify the initial key issues of NII,

determine the relative important of key issues of NII.

inform and involve NII management of current and future NII issues,

suggest list of recommendation to improve the NII issues.

The study compare and contrast the NII development in three countries. It identifies the key player on NII implementation: government authorities, state and private industries, Multi National Corporation, education institutes, media sector. As part of the study of key issues of NII, a Delphi study of three NIIs (Singapore-SingaporeOne, Malaysia-Multimedia Super Corridor, Indonesia-Nusantara21) is conducted to identify which issues are perceived as important by the NII management. The initial issues are expected to be a mix of government role issues (support, leadership, promotion, productivity), national competitiveness issues (Private sector, partnership, global economy, education, telecommunication issues), legal issues (property right, standard, security), cultural issues (access and ease of use) and technology issues (selection technology, system integration).

The study uses a self administered E-mail questionnaire and personal interview to identify and compare key issues of NII which are perceived by NII managers, providers and users in Singapore, Malaysia and Indonesia. It also examines the key issues of NII management and examines the similarities and differences of the countries involved.

While many factors play a role in the implementation of NII, the analysis and the reflection from this research suggest that national culture, role of government and economic development can explain similarities and differences as key issues experienced by the three countries: Singapore, Malaysia and Indonesia.

Initial of Study


As initial point of understanding of National IT policy, this study will refer to Ein-Dor, Philip., Myers, Michael D., Raman, K.S. (1997). Information Technology in Three Small Developed Countries. Journal of Management of Information Systems.(13)4: 61-89. All of the three author are Lecturer or Professor from the three countries of study, and All three author have also served as associate editor of MIS Quarterly. Ein-Dor et.al. studied to describe and compare the information technology industries of the three small developed countries; Israel, New Zealand and Singapore. The countries are similar in their ability to rely on their human resources, rather than on any apparent advantages in natural resources, to achieve their developed country status. Government policy emerges as the dominant factor in developing the indigenous information technology industries. The advantages of smallness appear to lie in the governments ability to implement their development policies. The goal of their study to explain the success phenomena in developing IT industry in the three countries. In their literature review, they mention that their model are based on three theoretical grounding of studies:
1. John Naisbitt study in his book: Global Paradox.
2. Robert Reich studies in his book: The work of Nations: Preparing ourselves for       21st century Capitalism.
3. Grossman, G., and Helpman, E. studies in their book: Innovation and
Growth in the Global Economy.

Contact Information

If You interest in this research, please feel free to get in touch with us.

Telephone
64-6-356-9099 ext 7570
FAX
64-6-350-5725
Postal address
Department of Information Systems. Massey University. Palmerston North. New Zealand.
Electronic mail
Webmaster: o.b.bintoro@massey.ac.nz

 

 

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Copyright © 1998 Key Issues of National Information Infrastructure in South East Asia countries.
Last modified: December 09, 1998