ERROR MESSAGES
1. Problems with Zip files3. Asking for a firewall even though there is none
4. I get a message about a virus
6. MMsystem020 driver did not generate a valid open callback
7. Asking to open Sndvol32 to unmute mic
8. could not create output file C:\windows\temp\readme.text
9. C:\winNT\profiles\administrator\desktop\pl_install.exe is not a valid windows NT application
Paltalk caused an invalid page fault in module Kernel32.dll 015f:bff7a4a3
Paltalk caused an invalid page fault in module Kernel32.dll 015f:bff7a195
12. Failed to allocate enough memory to record a message (voice mail )
13. Message stating: Attempted to open with an unsupported wav form-audio format.
This is the result of the Chi-virus try running any other zip file to see if it works. If you have Winzip and this file did not work try reinstalling Winzip. If you have any kind of antivirus try reinstalling that as well
2. Audio format cannot record-
this message usually appears because your sound card driver needs to be updated, even if your sound works with other programs, If you have a sound card that does not support 8K sampling rate go to the main paltalk window, choose file\setup\advanced sound control, and uncheck the first box.
Note: if your sound card support 8K sampling rate unchecking the box will degrade the audio performance
3. Asking for a firewall even though there is none-
The server is unreachable at the moment or your ISP is not allowing you to connect. Try closing Paltalk and then logging back in.
4. I get a message about a virus-
if you receive a message stating that we do not have authentication do not worry, paltalk is free from viruses. We will be adding a digital certificate. Ignore the message if it is coming from paltalk, first download the program then run it.
temporarily unable to connect to the paltalk server. Close paltalk and log back in.
6. MMsystem020 driver did not generate a valid open callback-
This message appears when some other program is using your sound card, close all sound programs and try closing paltalk and logging back in. you might need to reboot the computer.
7. Asking to open Sndvol32 to unmute mic-
If you select start from your menu and then choose Run. Type in the Run box Sndvol32 . this should bring up a window where you can choose to unmute the mic if it is muted.
8. could not create output file C:\windows\temp\readme.text-
Delete the file and try to to continue. If this does not work go into the paltalk folder where you downloaded paltalk click on the uninstaller and then download paltalk again.
9. C:\winNT\profiles\administrator\desktop\PL_install.exe is not a valid windows NT application-
This message usually appears because of a bad download go into the paltalk folder where you downloaded paltalk click on the uninstaller and then download paltalk again.
Please contact us at support@paltalk.com with very specific details about your computer, operating system and if you do not have the latest version of Internet Explorer please download the latest version.
Paltalk caused an invalid page fault in module Kernel32.dll 015f:bff7a4a3
Paltalk caused an invalid page fault in module Kernel32.dll 015f:bff7a195
Please contact us at support@paltalk.com with very specific details about your computer, operating system and if you do not have the latest version of Internet Explorer please download the latest version.
12. Failed to allocate enough memory to record a message (voice mail )
Please upgrade to the latest version (V18). this is version that we know have on our site.
13. Message stating: Attempted to open with an unsupported wav form-audio format
In the voice mail window click on having trouble. In the window that prompts you if you would like paltalk to try a different format click retry, and then go back and record again.