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The Paltalk Support Team is committed to providing our customers with the best Technical Support in the Industry. For your convenience, we have set up a variety of ways for you to access the information you are looking for. 
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Enhanced Support for Paltalk NO BANNER/Multi Video subscribers

Enhanced customer support is offered only to paltalk NO BANNER/Multi Video subscribers. In addition to the information available on the Web site, NO BANNER/Multi Video subscribers of Paltalk receive 24/7 e-mail support and access to search our knowledge database. 

NO BANNER/Multi Video subscription for Paltalk requires a fee. 

Please Click here to register.

Basic Web Based Support

Web Based Support Helpful reference materials in the Basics, FAQ, Audio, Video, Password and Network sections are available to any user. 

Please review these sections to get information on the basic features of Paltalk and most common technical issues. 

Password Help enables you to get support when you have forgotten your Paltalk password. 

Please use the feedback form to report any problems to our support team. 

Click here to check on Paltalk's server status. 

Enhanced Support for Registered Users

Live OnLine Support

Live Online Support is available through PalSupporters and PalHelpers - they are designated by red screen names, an "@" before their name and "(Palsupport)" or “(Palhelp)”. after their name, such as @Bob(Palsupport) or @mary(Palhelp). PalSupporters and PalHelpers are voluntary Paltalk Community members who help maintain a positive environment within the general audience group rooms. There is no charge for their services.

Paltalk System Requirements

  • Windows 95/98/NT4/2000 
  • Pentium™ 120MHz with 16MB of RAM 
  • Internet connection (28.8kbps minimum) 
  • Full-duplex sound card required (for Audio) 
  • Microphone/Speakers/Headset (for Audio) 
  • USB Digital Camera (for video, not required for only viewing) 
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