A truck driver hauling a tractor-trailer load of computers stops for a beer. As he approaches the bar he sees a big sign on the door saying
"NERDS NOT ALLOWED--ENTER AT YOUR OWN RISK!" He goes in and sits down.
The bartender comes over to him, sniffs, says he smells kind of nerdy, asks him what he does for a living. The truck driver says he drives a truck, and the smell is just from the computers he is hauling. The bartender says OK, truck drivers are not nerds, and serves him a beer.
As he is sipping his beer, a skinny guy walks in with tape around his glasses, a pocket protector with twelve kinds of pens and pencils, and a belt at least a foot too long. The bartender, without saying a word, pulls out a shotgun and blows the guy away. The truck driver asks him why he did that. The bartender said not to worry, the nerds are over-populating Silicon Valley, and are in season now. You don't even need a license, he said.
So the truck driver finishes his beer, gets back in his truck, and heads back onto the freeway. Suddenly he veers to avoid an accident, and the load shifts. The back door breaks open and computers spill out all over the freeway. He jumps out and sees a crowd already forming, grabbing up the computers. They are all engineers, accountants and programmers wearing the nerdiest clothes he has ever seen.
He can't let them steal his whole load. So remembering what happened in the bar, he pulls out his gun and starts blasting away, felling several of them instantly. A highway patrol officer comes zooming up and jumps out of the car screaming at him to stop.
The truck driver said, "What's wrong? I thought nerds were in season."
"Well, sure." said the patrolman,
"But you can't bait 'em."
New Year's Resolutions for you, our Internet Junkies"
1. I will try to figure out why I "really" need 12 e-mail addresses.
2. I will stop sending e-mail to my wife (husband). A phone call every now and then would be appreciated
3. I resolve to work with neglected children -- my own.
4. I will answer my snail mail with the same enthusiasm with which I answer my e-mail.
5. I will stop sending e-mail, ICQ, Instant Messages and be on the phone at the same time with the same person.
6. I resolve to back up my 12GB hard drive daily...well, once a week...okay, monthly then...or maybe... at least once a year
7. I will spend less than one hour a day on the Internet. This, of course, will be hard to estimate since I'm not a clock watcher.
8. I will stop checking my e-mail at 3:00 in the morning... 4:30 is much more practical sicne my friends overseas already had time to answer me by then
9. When I hear a funny joke I will not reply, "LOL... LOL!"
10. I will read the manual... just as soon as I can find it.
11. I will think of a password other than "password."
12. I resolve... I resolve to... I resolve to, uh... I resolve to, uh, get my, er... I resolve to, uh, get my, er, off-line work done, too!
When I went to college in the 1980's, I heard a lot of words like "data input" and "beta version." They confused me. I wanted desperately to know what people were talking about, what Big Secret resided in the computer industry.
Now that I've worked in a computer company for the last few years, I've gained an insider's perspective. I decided to share my knowledge with the uninitiated by creating the following brief, handy glossary: Alpha. Software undergoes alpha testing as a first step in getting user feedback. Alpha is Latin for "doesn't work."
Beta.
Software undergoes beta testing shortly before it's released. Beta is Latin for "still doesn't work."
Computer.
Instrument of torture. The first computer was invented by Roger "Duffy" Billingsly, a British scientist. In a plot to overthrow Adolf Hitler, Duffy disguised himself as a German ally and offered his invention as a gift to the surly dictator. The plot worked. On April 8, 1945, Adolf became so enraged at the "Incompatible File Format" error message that he shot himself. The war ended soon after Hitler's death, and Duffy began working for IBM.
CPU.
Central propulsion unit. The CPU is the computer's engine. It consists of a hard drive, an interface card and a tiny spinning wheel that's powered by a running rodent - a gerbil if the machine is a old machine, a ferret if it's a Pentium and a ferret on speed if it's a Pentium II.
Default Directory.
Black hole. Default directory is where all files that you need disappear to.
Error message.
Terse, baffling remark used by programmers to place blame on users for the program's shortcomings.
File.
A document that has been saved with an unidentifiable name. It helps to think of a file as something stored in a file cabinet - except when you try to remove the file, the cabinet gives you an electric shock and tells you the file format is unknown.
Hardware.
Collective term for any computer-related object that can be kicked or battered.
Help.
What we all need. Actually, it is the feature that assists in generating more questions. When the help feature is used correctly, users are able to navigate through a series of Help screens and end up where they started from without learning anything.
Input/Output.
Information is input from the keyboard as intelligible data and output to the printer as unrecognizable junk.
Interim Release.
A programmer's feeble attempt at repentance.
Memory.
Of computer components, the most generous in terms of variety, and the skimpiest in terms of quantity.
Printer.
A joke in poor taste. A printer consists of three main parts: the case, the jammed paper tray and the blinking red light.
Programmers.
Computer avengers. Once members of that group of high school nerds who wore tape on their glasses, played Dungeons and Dragons, and memorized Star Trek episodes; now millionaires who create "user-friendly" software to get revenge on whoever gave them noogies.
Reference Manual.
Object that raises the monitor to eye level. Also used to compensate for that short table leg.
Scheduled Release Date.
A carefully calculated date determined by estimating the actual shipping date and subtracting six months from it.
User-Friendly.
Of or pertaining to any feature, device or concept that makes perfect sense to a programmer.
Users.
Collective term for those who stare vacantly at a monitor. Users are divided into three types: novice, intermediate and expert.
- Novice Users. People who are afraid that simply pressing a key might break their computer.
- Intermediate Users. People who don't know how to fix their computer after they've just pressed a key that broke it.
- Expert Users. People who break other people's computers.
You Know Your Addicted To The Net When
10. You wake up at 3 a.m. to go to the bathroom and stop and check your e-mail on the way back to bed.
9. You get a tattoo that reads "This body best viewed with Netscape Navigator 1.1 or higher."
8. You name your children Eudora, Mozilla and Dotcom.
7. You turn off your modem and get this awful empty feeling, like you just pulled the plug on a loved one.
6. You spend half of the plane trip with your laptop on your lap...and your child in the overhead compartment.
5. You decide to stay in college for an additional year or two,just for the free Internet access.
4. You laugh at people with 2400-baud modems.
3. You start using smileys in your snail mail.
2. The last girl you picked up was a JPEG.
1. Your hard drive crashes. You haven't logged in for two hours. You start to twitch. You pick up the phone and manually dial your ISP's access number. You try to hum to communicate with the modem.
You succeed.
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Here are a few great laughs of people calling Technical Support,
(I believe from a Wall Street Journal article)
1. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
2. A Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble- shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into the typewriter to type the labels.
3. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.
4. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.
5. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
6. True story from a Novell NetWire SysOp:
Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, bt did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped. It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '4X' on it."
At this point the Tech Rep had to mute the caller, because he couldn't stand it. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!
HELLO, MAY I HELP YOU
"Hello. Tech Support; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disapeared."
"Mm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
[OUCHh-oh. Well, let's give it a try anyway.] "Can you see the C:\ prompt on the screen?"
"What's a sea-prompt?"
[Uh-huh, thought so. Let's try a different tack.] "Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
[Ahoy--at least s/he knows what a cursor is. Sounds like a hardware problem. I wonder if s/he's kicked out his/her monitor's power plug.] "Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the powercord goes into it. Can you see that?"
[sound of rustling and jostling] [muffled] "Yes, I think so."
"Great! Follow the cord to the plug, and tell me if it's plugged into the wall."
[pause] "Yes, it is."
[Mm. Well, that's interesting. I doubt s/he would have accidentally turned it off, and I don't want to send him/her hunting for the power switch because I don't know what kind of monitor s/he has and it's bound to have more than one switch on it. Maybe the video cable is loose or something.] "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
[muffled] "Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
[still muffled] "I can't reach."
"UHF hub. Well, can you see if it is?"
[clear again] "No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle-- it's because it's dark."
"Dark?"
"Yes--the office lght is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power--!?!" ...[AAAAAAARGH!
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