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FAQs
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Below are answers to questions most often asked about our Vietnamese vacations. If you
don't see what you are looking for on this page, you can use the site
search feature or just ask us! We'd be happy to help.
See you soon in Vietnam!
Frequent Questions
What are the differences between standard, superior and deluxe
tour rates?
Can you clearify the three accommodation classes?
Can I choose the hotels myself ?
What kind of vehicles do you use for road trips ?
Do I have sleepers on the train trips ?
How is the domestic flight like ?
What kind of boats do you use on the trips?
What meals are included?
Can you accommodate special dietary needs?
If meals are included, can I avoid foods I dislike?
Do your tours include airfare?
Must I book through you, or can I use my Travel Agent?
What age-groups take your tours?
Do I need to bring formal evening wear?
How many guests do you take on one tour?
Question not answered? I would be pleased to help!
What are the differences between standard, superior and
deluxe tour rates?
Whether you choose standard, superior or deluxe, all the services are the same except
for the hotel class.
Can you clearify the three accommodation
classes?
Except for the accommodations in the remote areas, the qualities of one class are the
same in Hanoi, Hue, Hoian and Saigon.
Standard: Shared twin room with private bathroom, hot shower, air-conditioning.
Superior: Like Standard plus sattelite TV, IDD tel., mini-bar and laundry service.
Deluxe: 2 or 3 star hotel with full compementary services, sauna massage, garden bar or
swimming pool …
FAQs index
Can I choose the hotels myself ?
We're afraid not. Rather than change hotels for each day's adventures,
accommodations are chosen not only for their luxury or charm, but also for their
locations. That allows us to come "hame" each evening. Less packing and
unpacking means less stress (you are on vacation for heavens sake) and more exploring!
What kind of vehicles do
you use for road trips ?
We use modern, clean, well maintained, professionally driven coaches. Coaches are
usually over sized for the group as the extra room can be more comfortable.
Mini bus (26 seaters): 7-10 passengers
Mini van (26 seaters): 3-6 passengers
Car (4 seaters): 1 or 2 passengers
They're all Janpanese or Korean late model vehicles.
WDs mentioned in the trip to Sapa is Russian army jeep that makes you a bit excited
FAQs index
Do I have sleepers on the train trips ?
As you know, the infrestructures in Vietnam is still poor as compared with others
countries. But in order to make your vacations comfortable, we book you the best available
which means you have soft sleepers generally.
For specific trip, we'll let you know exactly before hand.
How is the domestic flight
like ?
Domestic flights on the vacations are booked with Vietnam airlines at Economy class
What kind of boats do you use on the
trips?
On the trip to Halong Bay, you'll be set on a big junk that holds up to 20 passengers
(but only 10 of you at most). There are sleeping cabin aboard with mosquito nets, pilows,
blankets, sheets. At least, they're all clean.
On the trip in Hue and Mekong Delta, every two of you will take a small motor boat. No
worries, there's still enough space for you to take a lunch snap.
On the trip to Perfume pagoda, you'll be specially taken on an quiet oar boat.
FAQs index
Which meals are included in the tour
rate ?
Generally full breakfasts are included. Most guests like to have some freedom to wander
for their own tastes whenever it is possible. So we plan the meals on the way or at the
stops that guests don't have much time and choices accordingly, and leave all meals 'open'
with full recommedations.
Can you accommodate special dietary needs?
Normally, yes, however it's best to ask about your specific case. Generally, we
have been able to accommodate, and always ask before finalising your booking.
FAQs index
If the meals are included, can I avoid
foods I dislike?
We try to take very special care of our guests and try to make a point of discovering
any strong dislikes when you are booking. We're taking you "hame" to Vietnam,
and want you to enjoy it!
Do your tour guides speak good English or French ?
Yes, they are very experienced and have a bit of good humour, speak good Foreign
language. But generally on a fixed tours posted here, the guides are Eng. speaking. Unless
you have the tour tailor-made for your family or your French speaking group.
FAQs index
Can you accommodate special dietary
needs?
- Normally, yes, however it's best to ask about your specific case. Generally, I
have been able to accommodate, and always ask before finalising your booking.
If the meals are included, can I avoid foods I dislike?
- We try to take very special care of our guests and try to make a point of discovering
any strong dislikes when you are booking. We're taking you "hame" to Vietnam,
and want you to enjoy it!
FAQs index
Do your tours include international airfare?
- No, they don't. Many of my guests fly on "points", while others choose to book
their own air flights on the internet, directly with a favourite airline or through a
trusted travel agent. We can certainly help you decide which option is best, if you wish
and can help you . Apart from it, all domestic flights mentioned in the tours are
included.
Must I book through you, or
can I use my Travel Agent?
- We're always happy to work with reputable Travel Agents to help arrange your vacation.
Your Travel Agent still receives his or her commission on flights and any travel insurance
(a good idea). You can reserve your space directly on our web
site, by telephone, or by Fax. Please refer to our Reservations Page.
What age-groups take your tours?
- We have had guests ranging in age from twenty-something to eighty-something. Romance and
adventure have no age limits! However, the trips are to be tailor made to suit your
children.
FAQs index
Do I need to bring formal evening wear?
- No, you don't. Ladies may wish to bring smart evening casual wear and the gentlemen a
sport coat or blazer, that's it.
How many guests do you take on one
tour?
- To maintain a high level of service and personal attention we never take more than 12
guests, and usually only 6 to 9. This allows us to be as flexible as possible for
individual guests, while not inconveniencing others.
FAQs index
Question not answered? Just go ahead and contact us
See you soon in Vietnam!
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